Felt confident, though missing a demo walkthrough
From the moment I first explored the software and had my pre-purchase questions answered, I felt quite confident about the entire process. The sales team was quick to address doubts around the onboarding and calling tools which helped me understand how their database feature could fit my workflow. That said, I did feel that a more detailed live demo or a walkthrough video during the sales phase would have further cleared up some minor uncertainties about automatic updates. Despite that, the sign-up and invoicing process was straightforward, and the training sessions helped me become proficient quickly. Overall, I’m satisfied but wish there was a bit more hands-on material before buying, which could have made the decision feel even easier.