Sales process steady but demanding over time
Initially, I found the sign-up simple and the invoicing worked as expected. In day-to-day use, the software generally performs smoothly, though I have had to spend some time adjusting to the system’s interface quirks. The phone dialer and calling tools operate reliably, but I noticed occasional small inconveniences like lag or dropped calls, which required me to manually reconnect. The database feature suits my workflow but took some effort to organize in a way that works best for me. Support by phone was generally good, though I didn’t always reach a resolution immediately and sometimes had to reopen cases. The billing system is straightforward, though it can take a moment to find the right invoice details. Overall, it’s a stable system, but if you want everything to just work out of the box without any tweaking, you might end up putting in extra time than anticipated.