Not for those needing quick start, might suit patient learners
When I first joined WFHI, I was really hoping to get going in no time but found the onboarding quite slow. The training modules were detailed, which is good, but it took a lot of effort to figure out which session to attend first. I spent several days just understanding the software's basics before I could even try the calling tools. The dialer setup wasn't very intuitive either, so that added to the delay. It wasn’t a smooth flow from sign-up to active use; there were multiple steps where I had to go back and review earlier parts. If you're someone who prefers a step-by-step guided learning with plenty of time, you'll probably find it fine. However, if you want to start calling or using the database feature quickly, this might be frustrating. The automatic updates and telephonic support were okay, but they didn’t really speed things up for me. Overall, the onboarding suits patient people willing to spend quite some time mastering everything before they feel ready to use it effectively.