Glad I stuck with it despite some fuzzy moments
Reflecting back on my experience with the training and onboarding process, I felt surprisingly at ease after getting past the initial few sessions. At first, some instructions weren’t as clear as I expected, especially about reconciling the database workflow with calling tools. The sequence of learning modules seemed a bit disjointed, which made me unsure at times whether I had completed certain steps correctly. However, after some personal effort and a couple of follow-ups with support, things clicked into place. The training definitely helped me get comfortable with setting up remote workflows that included automatic updates and dialer management. Overall, while the clarity was not perfect, there was enough structure to build on, and I ended up feeling confident in using the software regularly for my projects.