I started the training hoping to grasp the remote workflow basics quickly. But honestly, I struggled
I started the training hoping to grasp the remote workflow basics quickly. But honestly, I struggled to find what I needed. The onboarding felt scattered, and guidance was minimal. The software elements seemed like they should be straightforward, yet it wasn’t what I found. Searching for the right modules in training took more time than I expected. Despite short, enthusiastic videos here and there, I often came away unsure if I was doing the right steps. I wanted the database feature and dialer to be clearer but no such luck. It was frustrating to keep trying and not really know how to move forward. The telephonic support was available but didn’t exactly solve my confusion quickly enough. Overall, the process felt slower and more complicated than I thought it’d be, so I didn’t get that moment of clarity or excitement that I wanted. I suppose with more time it might click for others, but for me, it was an early disappointment.