Repetition in Training Was the One Thing I Noticed
When I first started the onboarding with WFHI, I appreciated the structured approach they took. The training modules were detailed, and the step-by-step guidance helped me familiarize myself with the software and features like the calling tools and database integration. However, I did find myself waiting quite a bit between live sessions, which sometimes felt like lost time. Also, the training repeated some content I felt I had already understood, which was a bit frustrating. On the brighter side, the automatic updates during the process helped make the software feel current, and getting support over the phone generally cleared up any lingering questions quickly. Overall, while the onboarding was helpful, a bit more pacing and freshness in training content would improve the experience for me.