Starting felt like slow motion all the way through
I signed up with some hope that getting started would be straightforward, but it took much longer than I anticipated to finally get going. The onboarding process was slow and unclear in spots; I found myself waiting for clarifications multiple times. The initial training materials seemed promising but didn’t cover much about how to effectively use the dialer or the database features, which were critical to my workflow. When I tried accessing the calling tools, I faced technical glitches that further delayed my progress. Invoice processing was one step that at least happened smoothly without confusion, though that alone wasn’t enough to ease my frustrations. Overall, the experience felt bogged down by delays and missed details. It was difficult to keep my momentum or confidence that I could quickly become comfortable with the platform. Support was available but seemed too reactive rather than proactive in guiding through the early stages. This whole setup phase simply felt longer and more cumbersome than it needed to be, making me question whether this was the right solution for me in the long run.