Surprised by the wording on the invoice section
During my initial interaction with the WFHI platform's sales and pre-purchase phase, I noticed that some of the labels in the invoicing section were not what I anticipated. For instance, terms typically clear in other software packages came across as ambiguous here, which made me double-check what I was agreeing to. That moment stood out because it was unexpected and caused a brief pause. However, the rest of the sales process was less eventful and overall functional. The sign-up process was straightforward, and the payment steps seemed standard but weren't overly explained. I also found it useful that there was telephonic support available, although I didn’t use it much beyond general queries. I am still somewhat unsure about certain invoice terms but feel they might be clearer once I get accustomed to the system. The training offered might help, but I haven’t explored that part yet.