Pre-purchase steps mein ek chhota sa kami tha
Mujhe jo sign-up and pre-purchase ka process mila, wo pretty straightforward lag raha tha, lekin thodi si confusion bhi thi. Pehle toh mujhe laga ki sab steps ekdum clearly arranged hain, jaise ki pehle software features samajhna, phir payment options complete karna. Par jab signup complete kar liya, toh main soch rahi thi ki kahin onboarding training ke baare mein thoda aur detail milegi, ya fir ek chhota sa walkthrough bhi hota jo naye users ko zyada help karta. Phone support bhi available tha, par mujhe laga thoda time lagta hai jab tak response mile. Shayed mujhe thoda aur explain kiya jata ki aage kya kese karna hai, toh main aur confidently aage badh sakti thi. Kya main khud ka time waste kar rahi thi ya process mein koi gap tha, thoda unclear tha. Overall, software ke features achhe lage, aur pricing ke baare mein bhi sahi information thi, bas thoda aur clear roadmap hona chahiye onboarding ke liye. Khud se seekhne ke liye kahin confusion zarur hoti, jisko better banaya ja sakta hai.