Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,89,034 published WFHI Reviews.

2,91,802 of 3,89,034 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,226 matching

Back to the start of the list
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Response thodi disappointing rahi

    Mujhe WFHI ki training ke dauraan lagta raha ki support team zyada responsive nahi thi. Jab bhi main call karti thi ya assistance maangti thi, toh waiting time kaafi lamba hota tha. Training materials theek-thaak the, lekin practical sawalon ke jawab milna mushkil tha. Kuch batain jo clear honi chahiye thi, woh time pe explain nahi hui. Invoice aur payment process kaafi smooth raha, usme koi problem nahi thi, main yeh maan sakti hoon. Lekin overall, agar support thoda quick hota toh training experience behtar hota. Is wajah se mujhe lagta hai ki agar waise response rate bana rahe toh baad mein kaam karna challenging hoga.

    Mansi ParabManipur, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    It feels steady now, maybe because of the daily use

    When I first enrolled in the training and onboarding program, I found myself a bit overwhelmed by the amount of information and steps involved. But as I used the software daily, things settled into a comfortable rhythm. The interface seemed to become more intuitive with repeated exposure, and the tools like the dialer and database started to fit more naturally into how I work. I sometimes wonder if the initial struggle was normal or if I just needed more practice. There were moments when updates rolled in and changed some layouts, which momentarily threw me off, but I soon adjusted. Unlike the initial day when everything felt unfamiliar and a bit confusing, now I am able to navigate the software with reasonable speed and confidence, though I still occasionally refer back to the training material. It’s an ongoing process, but the steady improvement day after day gives me hope that this is something I can handle well enough to keep using. It’s almost like the daily practice helped the whole system feel less like a puzzle and more like a routine.

    Nasreen Anushka OberoiArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Training mein jitna wait karne ko expect kiya tha usse kam mila

    Main soch rahi thi ki training mein zyada repetition aur wait karna padega, jaise maine pehle ke kisi other software trainings mein dekha tha. Lekin WFHI ka training program bilkul alag tha. Jab maine onboarding start kiya, toh training modules pretty concise aur direct the, jo meri expectations se kaafi better the. Sab steps clearly define kiye gaye the, aur mujhe baar-baar wait nahi karna pada kisi session ke liye ya support ke liye. Kabhi koi glitch aaya toh telephonic support turant madad ke liye available tha, jo mujhe laga proper service ka sign hai. Database aur calling tools ke use mein badi smoothness thi, aur automatic updates ne training ke dauran naye features add kiye bina kisi interruption ke. Payment process bhi seamless tha, aur invoices jaldi mil jaate the. Mujhe pehle laga tha ki mujhe baar-baar repeat karna padega koi bhi module, lekin actual mein training efficient thi aur repetition minimum thi. Overall, mujhe ye experience surprising laga kyunki training ke baare mein meri soch se kaafi achha tha aur main khush hoon ki main aisa hi training program mila.

    Pooja TandonLakshadweep, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    kya chiz ne surprise kiya daily use mein

    Sabse pehle toh training aur onboarding thodi tricky lagi, normally toh aise systems thode straightforward hote hain, par yahan mujhe baar baar check karna padta tha ki kya karna hai. Vo calling tools ka dialer jo tha, wo matlab thoda inconsistent behavior dikhata tha kabhi kabhi, matlab kabhi chal jaata aur kabhi freeze ho jaata, iss chiz se mein thodi pareshan hoti thi. Database feature ne mujhe positive surprise diya, kyunki wo mera kaam asaan karti thi aur data properly organize kar leti thi. Lekin software updates ka kabhi kabhi mujhe lagta tha ki wo irritating hote ja rahe hain, matlab matlab ki kabhi mujhe lagta ki ek din update ke baad kuch features change ho jate hain jo mujhe achieve karna hota tha, toh adjustment karna padta hai. Sign-up process aur invoicing toh thik tha, par payment gateway kabhi slow hota tha. Overall mujhe laga ki day to day software chalana thoda challenging zaroor tha, lekin support team helpful thi jab bhi contact kiya. Toh mujhe yeh samajh aaya ki kahin na kahin software achha hai par thoda aur stability chahiye in daily use situations.

    Vidya BiswasArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Training mein kaafi effort lagana pada, par confidence bana akhir mein

    Training aur onboarding mein maine pehle socha tha ki shayad zyada mushkil hoga, par dhire dhire samajh aaya ki software ke call tools aur database pura ka pura customize karna padta hai. Thoda struggle tha shuru mein jab dialer set kar raha tha, lekin jab concept clear hua toh effortless laga. Training modules repeat karne pade kuch baar, aur kabhi kabhi thodi frustration bhi hui kyunki sankshipt lessons mein kabhi clarifications nahi the. Lekin end mein itna confidence mil gaya ki ab lagta hai ki apni remote workflow ko efficiently handle kar sakta hoon bina kisi dikkat ki. Sign-up aur invoicing process bhi smooth thi us dauran, koi pareshani nahi. Bas itna samajh aya ki efforts lagna normal hai, par results apparent hote hain eventually. Jaise jo thoda complex step tha vo cycle me fit ho gaya, toh lagta hai ki training kaafi helpful rahi.

    Dhara Prasad ParekhDelhi, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    soch raha tha ki training smooth rahegi, par kuch cheezein thik nahi thi

    Main toh expect kar raha tha ki training aur onboarding fast aur hassle-free rahegi par waise nahi hua. Software ki basic cheezein to theek chalti hain, par jab dialer aur database function main aaya toh mujhe usme thoda sa jyada karna padha samajhne ke liye. Mujhe lagta hai ki wo detailed instructions nahin diye the, isliye mujhe khud effort karni padi. Thoda frustrating tha kyunki baar-baar mujhe support ko phone karna pada, par support mujhe clearly samjha nahi paya woh solutions as I expected. Automatic updates acche the, they solved some issues, but baar baar changes ke baare mein jelas nahi mila. Fir bhi software ka interface achievable tha aur main time ke saath improve karta gaya. Payment process straightforward thi, sign up time thoda busy tha mujhe lagta hai unko usme thoda jyada clarity add karni chahiye. Overall, training kaafi mixed thi, kuch part ne help kiya, aur kuch part ko main ab bhi samajh raha hun.

    Aneesh NairKarnataka, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    only the last training session really made sense

    Honestly I found most of the training confusing and the onboarding not very clear. The instructions and labels were often vague and didn’t explain things properly so I had to keep guessing what each tool or feature does. It felt like I was stuck in a loop trying to learn while actually being lost. The last training session at least stood out because the explanations finally clicked with how the dialer and database should work together. Before that, it was hard to connect the dots, and the wording sometimes made me doubt whether I was even using the software right. The automatic updates didn’t help either as they brought changes without much explanation. Payment and invoicing was okay, nothing special, but at least that part was straightforward. Telephonic support would pick up but would sometimes just redirect me without solving my problem. Overall, only the last portion of training gave me real clarity, everything else felt like half-baked info.

    Seema DesaiManipur, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    training kaafi theek tha bas thoda aur practical touch hona chahiye tha

    Mainne WFHI ka training aur onboarding use kiya aur mujhe lagta hai ki baaki platforms se ye kaafi behtar tha, par phir bhi kuch cheezein thodi aur better ho sakti thi. Sabse pehle onboarding flow ka structure clear tha, par thoda zyada practical examples shayad training me add hone chahiye the, jo real-life call scenarios ya database queries ko cover karte. Mujhe lagta tha pehle ki trainings me zyada case studies thi, yahan woh missing thi jiski wajah se thoda difficulty hui samajhne me ki software ke functions ka real application kya hai. Dialer and calling tools ke setup instructions theek the aur database integration bhi acchi tara samjha diya gaya. Par mujhe jo zarurat thi, woh thoda aur hands-on experience ke sath cover karna chahiye tha. Overall, mujhe lagta hai ki yeh training efficient thi agar basic understanding chahiye, par agar kisi ko deeper proficiency chahiye to uske liye kuch aur resources chahiye honge. Main apne dost ko bataungi ki training sahi hai lekin thoda aur practical hona chahiye taaki nayi cheezein jaldi aur acchi tarah sikhi ja sakein. Support se bhi contact kiya tha thoda confusion clear karne ke liye aur woh theek tha, bas training me thoda aur focus les bhi samajh me aata.

    Devika VargheseLakshadweep, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training Best, But Response Could Be Thoda Slow

    Yaar, overall training toh kaafi achhi thi, especially when I was trying to understand the dialer and database features. They had a smooth onboarding flow, and I felt the modules were relevant to working remotely. Lekin, kabhi-kabhi jab main help ke liye support ko call karti, woh thoda slow respond karte lagte the. Matlab, usually they pick up fairly fast, par kabhi kabhi wait karna padta tha, jo thoda irritating hua. Jo training material dikhaayi gayi, uska quality theek tha aur software updates automatic aate the, which was good because mujhe baar-baar manual install nahi karna padta. Payment process bhi clear tha, no issues there. Overall, though, mujhe lagta hai ki agar response times thode andaz the, toh onboarding experience aur bhi smooth hota. Toh basically, training aur invoicing wise sab thik-thaak raha, bas response time slightly better ho sakta tha, par I still feel it’s worth using and I am getting better with the software every din.

    Surbhi SubramanianAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    No real click moment, just slow grinding onboarding

    Getting started with their training and onboarding felt like dragging my feet. The material was there, but the flow was slow and somewhat disjointed. It took a while before I really understood how to use the dialer software effectively. The initial lessons were okay, but the truly useful insights only came after repeated sessions, well past when I thought I’d be ready. Their database features took some fiddling with, and onboarding dragged on longer than I expected. There wasn’t a single moment where everything suddenly made sense. Instead, it was a slow progression without a bright spark of clarity. Telephonic support was helpful now and then, but it wasn’t a fix for the fundamental pacing. Overall, it could have been tighter and more focused to get me operational faster, but I found the small helpful pieces scattered along the way.

    Pritam GroverJharkhand, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy