Training Best, But Response Could Be Thoda Slow
Yaar, overall training toh kaafi achhi thi, especially when I was trying to understand the dialer and database features. They had a smooth onboarding flow, and I felt the modules were relevant to working remotely. Lekin, kabhi-kabhi jab main help ke liye support ko call karti, woh thoda slow respond karte lagte the. Matlab, usually they pick up fairly fast, par kabhi kabhi wait karna padta tha, jo thoda irritating hua. Jo training material dikhaayi gayi, uska quality theek tha aur software updates automatic aate the, which was good because mujhe baar-baar manual install nahi karna padta. Payment process bhi clear tha, no issues there. Overall, though, mujhe lagta hai ki agar response times thode andaz the, toh onboarding experience aur bhi smooth hota. Toh basically, training aur invoicing wise sab thik-thaak raha, bas response time slightly better ho sakta tha, par I still feel it’s worth using and I am getting better with the software every din.