only the last training session really made sense
Honestly I found most of the training confusing and the onboarding not very clear. The instructions and labels were often vague and didn’t explain things properly so I had to keep guessing what each tool or feature does. It felt like I was stuck in a loop trying to learn while actually being lost. The last training session at least stood out because the explanations finally clicked with how the dialer and database should work together. Before that, it was hard to connect the dots, and the wording sometimes made me doubt whether I was even using the software right. The automatic updates didn’t help either as they brought changes without much explanation. Payment and invoicing was okay, nothing special, but at least that part was straightforward. Telephonic support would pick up but would sometimes just redirect me without solving my problem. Overall, only the last portion of training gave me real clarity, everything else felt like half-baked info.