Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,88,929 published WFHI Reviews.

2,91,724 of 3,88,929 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,903 matching

Back to the start of the list
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Took some time, but then it just worked fine

    Initially, I wasn’t too sure about how the setup and onboarding processes would go, but after some patience, the system settled down quite well day to day. The signing up and payment worked fairly smoothly, though I had to double-check the invoices a couple of times. The training sessions were paced well enough, allowing me to absorb what I needed without being rushed. Using the calling tools and dialer, after a few attempts, felt natural and reliable. Automatic updates didn’t disrupt my flow much, which was convenient. The support team has been approachable when I’ve called, although I haven’t needed major assistance. It’s not flashy, but it’s steady, and that’s what counts for me. Maybe it takes a little while to get really comfortable, but once you’re there, it’s a solid platform to work with.

    Prasad ChackoNagaland, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Confident about your product, but no pre-sales FAQs?

    I haven’t seen many software providers lay out their services as straightforwardly as you did, which gave me confidence as I considered purchasing. The sales team was clear in explaining what the software and training cover and equally upfront about what they do not, which felt refreshing. The demo I got showed how the dialer works and gave me a sense of how the database features would fit my workflow. I especially liked the walk-through of the onboarding process since it reassured me I could get started without too much hassle. Although the training looked comprehensive, I noticed there was no dedicated FAQ section for pre-purchase questions. Having that might have allowed me to clarify a few minor doubts myself before contacting support. Still, the invoicing and payment steps seemed well laid out when I signed up. The only missing piece for me was more information available before buying, as this would have made the decision-making easier. Overall, I’m confident I made the right choice, but including a pre-sales FAQ could improve the customer journey going forward.

    Shraddha Aruna KrishnanChandigarh, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Satisfied with the software after trying many others

    Compared to other remote workflow software I have previously used, I find WFHI’s software highly user-friendly and efficient. The onboarding training was well structured and easy to follow, which made it simple to integrate into my existing remote work setup. The database feature especially stood out for its helpfulness in organizing contact info and client details efficiently. The calling tools and dialer performed reliably during daily use without noticeable glitches. One improvement from past solutions was the automatic update feature, which kept the software current without manual intervention. The invoicing process felt straightforward, and the sign-up was smoother than I anticipated. Though I had used other platforms before, the telephonic support offered here was notably clearer and more prompt. While all versions have their quirks, my overall experience with WFHI has been pleasantly better, making this software my preferred choice at the moment.

    Nirali KadamGoa, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Pre-purchase info theek thi, par thoda aur clear ho sakti thi

    Software aur training ke bare mein jo details di gayi thi, overall woh achhi thi. Mujhe lagta hai ki sales ne basics achhi tarah samjha diye, jaise ki database feature kaise kaam karta hai aur dialer kaise use hota hai. Par ek do points par thoda aur clarity chahiye thi, jaise ki automatic updates ke timings ya training ke duration. Yahan par mujhe thoda confusion hua ki updates main kaise impact padega mere daily workflow par. Lekin, sign-up aur invoice process theek tha, steps bhi logical lage. Overall, explanation clear thi, par thoda aur detailed review ho toh customer ka experience aur behtar hota. Jo bhi chhota-mota doubt tha, support team ne jaldi clear kar diya, toh badhiya laga.

    Deepti Vivek ManeAndhra Pradesh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Expected quick answers, got a bit of wait

    I had expected the support team to respond swiftly after signing up and during early invoice queries, but the reality had a small delay that was surprising. The process of payment and invoice delivery was clearly explained initially, which matched my expectations well, but when I called for some clarifications, the wait time was longer than I anticipated. Despite that, the team remained polite and helpful once they connected, addressing my doubts patiently. I think next time I might still need their help but hope the response times will improve a bit given my last experience with them was a mixed one overall.

    Mahesh BhandariOdisha, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    would try WFHI again but no excitement

    Signing up and learning about the sales process was functional enough, with the software and training materials provided. I was able to get all necessary documents like invoices without much hassle. Communication was polite and informative but nothing memorable stood out to boost my confidence greatly. I am prepared to go through the process again if needed, even though I don’t feel particularly enthusiastic about the experience. The sales support did answer questions but didn’t push or encourage more than the basics, so the whole setup felt very practical and to the point.

    Sunanda BhattacharyaMadhya Pradesh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Mera experience thoda mixed tha, par agar mujhe fir se help leni ho toh shayad same support team ko

    Mera experience thoda mixed tha, par agar mujhe fir se help leni ho toh shayad same support team ko call karunga, kyunki unka patience aur willingness to explain accha tha. Software mein dialing tools thode complicated lage, especially dialer jo ki calls ko manage karta hai, thoda slow response mila. Onboarding process confusing start hua tha, but help milne ke baad samajh mein aaya. Training sessions average the, jyada detailed nahi lage, par database feature kaafi useful tha for storing contacts and details. Sign-up aur payment ka process bhi seedha-saadha tha, koi problem nahi hui invoice ke sath. Agar mein fir se kisi feature mein atakta hoon toh definitely support ke paas hi jaunga, kyunki usmein ek acchi baat thi jo repeat karunga.

    Ujjwal CherianArunachal Pradesh, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Sensible steps, thoda aur clarity ki zarurat thi

    Mujhe lagta hai primary onboarding steps ekdum logical order mein arrange kiye gaye they, jaise ki pehle sign-up, phir invoice aur payment, phir training aur finally live usage of dialer aur database tools. Yeh sequence mujhe easy laga kyunki maine direct practical experience pe dhyan diya tha, aur har step ne foundation strong kiya agle ke liye. Thoda lag raha tha ki training materials mein thodi aur examples diye hote, toh topic ke kuch aspects better samajh mein aate. Dialer feature kaafi intuitive tha aur calling workflow smooth chal raha tha, bas ek do jagah par data sync thoda slow tha jo dikkat create karta. Payment process straightforward tha aur invoicing bhi theek thi, with clear details. Overall, mujhe lagta hai ye software kaafi achhi tarah design kiya gaya hai, par agar thoda zyada real-use case scenarios training mein hote, toh aur confident feel karti main purchase karte waqt.

    Sneha MukherjeeKerala, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Jo expect kiya tha, usse better experience mila

    Maine software ko shuru mein thode se doubt ke saath liya tha, socha ki shayad daily use mein problems aayengi jaise dusre tools ke saath hoti hain. Lekin jab maine ise 1 hafte tak use kiya toh mujhe pata chala ki iska performance consistent aur reliable hai. Dialer system kaafi smooth chal raha tha aur database feature regularly update hota raha without kisi problem ke. Training se mujhe software ko samajhne mein madad mili, jo pehle expected thi. Sign-up process simple tha aur invoicing system clear tha, is wajah se mujhe koi pareshani nahi hui payment karne mein. Yeh software bahut user-friendly tha, jitna maine expect kiya tha usse bhi zyada. Har din ka experience positive raha, aur support team bhi quick response deti thi jab kabhi doubt ya question aaya. Main kahunga ki jo initial expectation thi usse bohot behtar mila, ab main confident feel karta hoon ki main apne remote workflows efficiently manage kar sakta hoon is tool ke saath.

    Siddharth RastogiMadhya Pradesh, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Ordering process surprisingly smooth aur logical tha

    Mujhe thoda surprise hua ki sales aur pre-purchase process itna organized tha, kyunki aksar products mein yeh step thoda scattered hota hai. Pehle mujhe saara product details clearly samjhaaya gaya, fir registration aur payment ke steps smoothly carry out hue. Sabse achhi baat yeh thi ki invoice aur payment confirmation ke details timely mile, jisse mujhe lag raha tha ki har cheez check ho rahi hai. Onboarding ke liye training sessions ka order bhi logical tha, matlab pehle basics phir advanced features, jo mujhe personally bahut helpful laga. Database feature ko samajhna thoda easy hua kyunki training us hisaab se bana tha. Call support team se bhi initial queries jaldi solve hui, jiski wajah se overall experience positive raha. Main expect karti thi ki jumla complicated hoga, par yeh surprisingly simple laga.

    Aswathy GillAndaman and Nicobar Islands, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.