4 out of 54 of 5Verified purchaseSales and pre-purchase
Expected quick answers, got a bit of wait
I had expected the support team to respond swiftly after signing up and during early invoice queries, but the reality had a small delay that was surprising. The process of payment and invoice delivery was clearly explained initially, which matched my expectations well, but when I called for some clarifications, the wait time was longer than I anticipated. Despite that, the team remained polite and helpful once they connected, addressing my doubts patiently. I think next time I might still need their help but hope the response times will improve a bit given my last experience with them was a mixed one overall.