Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,88,775 published WFHI Reviews.

2,91,612 of 3,88,775 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,176 matching

Back to the start of the list
  • 5 out of 55 of 5Verified customerTraining and onboarding

    Onboarding didn’t need more effort than usual

    Comparing WFHI’s training and onboarding with other products I have used, the effort required was about the same. I spent a few hours going through the provided training material and setting up my account and calling tools. The onboarding flow was linear and reasonably clear, so I didn’t find myself stuck or needing to reach out for help often. The database integration was straightforward, and importing contacts took a manageable amount of time. I was able to navigate the dialer without trouble after completing training. Compared to other software I previously used for remote workflows, the time and energy spent were not notably more or less. There were no unnecessary steps, and the process seemed optimized for ease of use. The automatic updates didn’t disrupt my setup, nor was I asked for additional effort beyond the predefined onboarding. So, the overall experience was adequately efficient without surprises.

    Ameya PillaiSikkim, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Mai khud si zyada samajh nahi pa raha tha shuru me ki training mein kya karna hai because there were

    Mai khud si zyada samajh nahi pa raha tha shuru me ki training mein kya karna hai because there were instructions but left kaafi cheezon ko guess karna padta tha jaise dialer kaise set karna hai aur database mein data kaise add karna hai. Par jab maine ek din practically use karke software pe calls kiye and apne workflow ko integrate kiya tabhi lag gaya ki ye sab kitna simple hai. Training videos helpful the but real samjh toh tab aayi jab reintegrate karke apne hisaab se practice kiya. Sign up bhi quick tha aur payment process smooth tha, usmein bhi koi dikkat nahi hui. Ab main confident feel karta hoon daily use ke liye, matlab pehle confusion thi aur ab clarity hai ki kab kis feature ko kaise use karna hai. Wo moment hi jab software click hua tha mere liye, bas that moment.

    Vivek RamanathanJharkhand, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Mujhe sabse zyada impress kiya onboarding ne

    Sabse pehle toh mujhe lagta tha ki training process bohot complex hoga, par yeh WFHI team ne sab kuch aise samjhaya jaise ek dost baat kar raha ho. Jo dialer ki functionality hai, uska use karna shuru se hi clear tha. Mujhe database feature bhi samajhne mein zyada time nahi laga kyunki instruction bohot easy the. Jo automatic updates aate rahe, unhone mujhe software ko hamesha fresh aur up-to-date rakha, bina kisi dikkat ke. Sign-up aur payment ka process bhi bilkul smooth tha, koi confusion nahi hui. Overall, mujhe sabse zyada yeh chiz surprising lagi ki telephonic support bhi itna helpful raha, bina kisi jhanjhat ke. Matlab, main soch raha tha ki onboarding complicated hoga, par yahan toh sab simple bana diya ya. Aise experience ke baad main yakin se kah sakta hoon ki main aage bhi WFHI ka software use karta rahunga aur recommend karunga apne dost log ko.

    Pankaj KarkareChandigarh, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training ke baad confidence utna strong nahi tha

    Training aur onboarding ka experience mila jul kar thoda disappointing tha. Initial sessions ne thodi clarity di process ko samajhne mein, par jab main last stage tak pahunchi, toh laga ki jo assurance milni chahiye thi task complete karne ki, woh nahi mili. Training module thoda jyada theoretical tha aur practical use cases ke liye ready feel nahi kara paaya. Database feature bhi thoda complex laga jab main usko apne daily workflow mein integrate karne ki koshish kar rahi thi. Though automatic updates time-to-time aate rahe, unka koi special impact dekhne ko nahi mila training ko better banane mein. Onboarding flow itna smooth nahi tha, multiple steps mujhe confusing lage. Support se contact kiya toh telephonic assistance mila, par voh bhi impatient tha aur mere queries ko jaldi se solve nahi kar paya. Mujhe lagta hai training ke baad, kaafi log waise hi thoda confused hi rahenge, simply processes samajhne mein help nahi karta. Sign-up aur payment process theek tha, errors nahi aaye. Overall, training ke end tak itna confidence nahi build hua jitna chahiye tha, par thoda bahut samajh toh aaya platform ka set up karne mein.

    Sharmila ShettyGoa, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training and Onboarding: Some info was tricky to locate

    Navigating the training content had its ups and downs for me. While the basic workflow training was easy enough to find and follow, I ran into trouble when searching for guidance on the advanced features. The search function within the training portal wasn’t always reliable, leading me to waste time sifting through unrelated topics. Also, some of the video tutorials seemed a bit outdated or missing subtitles, which made understanding the finer points harder. What I really missed was a neatly organized FAQ specifically for onboarding hiccups, since that would speed things up a lot. Overall, while I managed to get a solid handle on most essentials, the lack of quick access to deeper information made parts slower than they needed to be.

    Vivek LokhandeDelhi, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Bohot acha laga, sabne jaldi aur clearly help kiya

    Starting with WFHI ka software aur training badhiya raha. Jab main signup karwaya, toh onboarding thoda detailed tha lekin logging into the dashboard se lekar dialer use tak sab kuch systematically samjhaya gaya. Training mein jo logo ne support kiya, woh really quick replies dete the aur mere questions ko patiently handle kiya. Database setup mein thodi hesitation thi but unhone turant guide kiya, aur automatic updates ke baare mein bhi timely information mili. Mujhe lagega ki ye responsiveness hi reason tha mujhe pura confident feel karne ka. Har step mein support ne jo follow-up kiya, uss se pata chalta hai ki unka process professional hai. Overall experience positive tha, aur main aage bhi is tarah ka assistance chahunga.

    Sandeep BabuJammu and Kashmir, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    training sabse alag tha jo maine pehle kiya

    Mai kahe sakta hu ki training yahan thoda different aur fresh tha jitna maine kaha jo remote workflows ke liye trainings kiya tha. Simple aur easy kahenge, koi zyada technical baatein nahi thi jo samajh na aaye, jo mere liye bahut helpfull raha kyunki mai fast samajhne ka aadat nahi rakhta. Onboarding process bhi smooth tha, bas thoda time laga dialer aur database samajhne me. Support bhi theek tha, koi badi dikkat nahi ayi. Mai apne dost ko recommend kiya bina jhijhak kiya ki yeh software aur training sahi hai beginner ke liye jyada.

    Gopal LimayeNagaland, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerTraining and onboarding

    Overall, pretty good, just a minor delay

    When I started with the training and onboarding, the people were quite responsive, which helped me move through the software setup pretty smoothly. I liked how quick they were to respond to my initial questions, making it less frustrating than I expected. However, there was this one moment during the mid-week when I reached out again for help with the dialer setup and it took slightly longer to get a reply. It wasn’t a big deal but I did notice it. Also, the training sessions were quite informative, covering various aspects of the remote workflows and how the database feature integrates. The onboarding flow itself was intuitive and visually clear, though I sometimes circled back to old steps because I missed a detail the first time. Still, the staff’s willingness to help came through well. In general, I think the whole experience was smooth and the responsiveness was mostly good; just wish that one delay wouldn’t have happened as it threw me off a bit.

    Suresh TiwariBihar, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training kaafi slow tha, mujhe jyada expectations thi

    Initial jo training aur onboarding mila, wo mere expectations se kaafi different tha. Maine socha tha ki jaldi se training complete karke main software use kar paunga, par practically mujhe lagbhag do hafte lage. Training sessions bhi bahut limited the, zyada hands-on nahi tha, toh mujhe khud hi kaafi cheezein explore karni pad rahi thi. Onboarding flow mein sab clear nahi tha aur kabhi kabhi database feature samajh mein nahi aata tha without proper guidance. Call dialing tools use karna tricky tha initially. Support team se response slow mila jab assistance chahiye tha, jo frustrate karta tha. Peak time pe software updates bhi thoda disruptive lage kaam ke dauran. Ye sab mila ke mujhe lagta hai ki workflow start hone mein jyada waqt gaya aur preparation utna accha nahi tha jitna mene socha tha. Sirf sign-up aur payment process straightforward tha, wo main accept kar sakta hoon. Par overall, training mein kami ke chalte time zyada laga aur mujhe lagta hai ki ye area improve karna chahiye WFHI ko.

    Pranav SrinivasanPunjab, IndiaExperience: Published:
  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Training bilkul theek nahi chal rahi hai

    Maine training start ki thi par roz roz problems aati rahi. Platform lagataar hang ho jata tha, dialer properly work nahi karta tha, aur database feature bhi baar baar crash hota tha. Jo jo basics seekhne ki koshish kar rahi thi, woh complete kar pa rahi hoon nahi thi kyunki software itna unreliable tha ki frustration badh jata tha. Telephonic support mila tha par vo bhi zyada madadgar nahi tha, samajh nahi paati thi technical issue ko. Mera onboarding experience bilkul smooth nahi tha, roz kuch na kuch aisa issue aa jata jiski wajah se confidence build karna mushkil ho gaya tha. Honestly, main use karne se pehle sochungi ki kya ye theek hai ya nahi.

    Ramya DesaiPuducherry, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.