Overall, pretty good, just a minor delay
When I started with the training and onboarding, the people were quite responsive, which helped me move through the software setup pretty smoothly. I liked how quick they were to respond to my initial questions, making it less frustrating than I expected. However, there was this one moment during the mid-week when I reached out again for help with the dialer setup and it took slightly longer to get a reply. It wasn’t a big deal but I did notice it. Also, the training sessions were quite informative, covering various aspects of the remote workflows and how the database feature integrates. The onboarding flow itself was intuitive and visually clear, though I sometimes circled back to old steps because I missed a detail the first time. Still, the staff’s willingness to help came through well. In general, I think the whole experience was smooth and the responsiveness was mostly good; just wish that one delay wouldn’t have happened as it threw me off a bit.