Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,738 published WFHI Reviews.

2,91,582 of 3,88,738 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,172 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Support ne thoda zyada waqt liya par training overall sahi thi

    Bhai, training ke baare mein bolu toh support log waise the ki help karne ke liye available the par response time thoda lamba tha jo mujhe thoda frustrating laga. Main chat kar raha tha unke saath when I faced issues with dialer integration and database syncing. Sabbatin mujhe samjhane ki koshish kar rahe the, but kabhi kabhi mujhe lagta tha ki mujhe dobara same baat repeat karni padi, jo thoda annoying tha. Training material accha tha, thoda detailed, par usme bhi kuch cheezen complicated lagen. Jo cheez sabse alag lagi, wo yeh ki automatic updates se software mein continuous improvements hote rehte hain, jo mujhe acha laga. So overall, support mein thoda patience chahiye tha aur natak zyada tha, par training ka content solid tha aur main use karta rahunga shayad.

    Mihir Sarika BiswasGoa, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    good points and some annoying bits too

    I found the wfhi training and onboarding overall pretty decent. The setup involved both one-off steps like creating an account and ongoing stuff like learning to use the dialer and managing the database. The one-time steps went pretty smoothly with clear instructions but the ongoing tasks required regular attention, which is to be expected. What annoyed me a bit was that some updates changed interfaces without warning, so I had to spend time relearning parts of the software again. On the positive side, telephonic support was easy to reach and helpful, which made the problems less frustrating. Signing up was simple and invoices came on time, so at least those parts were hassle-free. If I had to point out a downside it would be that the ongoing learning curve sometimes felt like it got hidden behind the initial setup experience, which made it tricky to plan how much time I’d need each day. Still, I think the balance of one-off versus ongoing tasks was fair overall, even if a bit uneven. So all things considered, I liked the system but expect to keep adapting as I go along.

    Sonia BhatiaAssam, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training hiccups but still handled pretty well

    Initially, I thought that if the onboarding faced any glitch, it would turn frustrating, given past experiences. When the video tutorials didn’t load properly, I expected delays and a lot of back-and-forth with support. Surprisingly, their telephonic support was quick to step in and guide me through the rest of the training session smoothly. The software's automatic updates also seemed to fix a few bugs that popped up right after I signed in. So, while the hiccup did slow me down a bit, the way the assistance and updates kicked in managed to make up for most of that. Compared to other platforms where I struggled much longer, this felt notably better.

    Chhaya GargMadhya Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training hours theek hain, bas ek chhota gap tha

    Training aur onboarding process kaafi smooth tha, especially time zone ke hisaab se jo actual kaam karte hain unke liye setup theek tha. Lekin thoda feel hua ki jo training session schedule hua tha, usme thodi flexibility ki kami thi. Matlab agar kisi ko apne working hours mein thoda adjustment karna ho toh uska option zyada nahi tha. Mera kaam afternoon se late night tak hota hai aur training ke dumb time slots ke wajah se kabhi kabhi mismatch ho jata tha. Onboarding mein sab features achhe se cover ho gaye, especially calling tools aur dialer training. Database integration bhi achha tha, lekin jo exact timing fit ho, woh agar thoda flexible hota toh overall experience aur better hota. Invoicing aur payment process clear aur easy tha. Mujhe lagta hai ki agar thodi aur customization training slots mein aaye toh ye software aur training package bahut achha ban sakta tha. Overall, kaafi effective tha but kaam karne waalon ke actual hours ka thoda dhyan rakhna zaroori tha.

    Chetan BorkarGujarat, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    training kaam ka nahi tha next time bhi madad chahiye hogi

    Main chahta tha ki training se sab kuch clear ho jaye aur main software ko bina kisi extra help ke sahi use kar paun. Par practical baat ye hai ki training thodi confusing thi aur kahi jagah basic cheezein explain nahi hui. Onboarding process mein bhi mujhe zyada time laga kyunki mujhe lagta hai ki jo steps diye gaye the wo fully cover nahi kiye gaye training sessions mein. Dialer aur database features ki settings samajhne mein dikkat aayi, toh mujhe phir bhi support se phone pe help leni padi. Maine socha tha ki ek baar training kar lene ke baad software ka use independent ho jayega, par ab lagta hai ki mujhe agli baar bhi kisi ki madad ki zarurat hogi. Ye kaam chala to gaya, par training expected level se kaafi door thi mere liye. Mujhe lagta hai ki agar ye better ho, toh naye users ko zyada faida hoga.

    Mukesh BadamiNagaland, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Zyada mehnat lagi onboarding mein, asli din bhar ke hisaab se

    Jab maine socha WFHI ke training aur onboarding software use karunga, to expectations kaafi high thi. Pehle din main setup process thoda smooth tha, par asli challenge us din hua jab daily use karta raha. Har roz kuch na kuch issues aa rahe the, specially jaise ki dialer aur database integration, jo promised tha ki automatic updates ke saath better hota rahega. Lekin in updates ki wajah se kabhi-kabhi system slow ho jata tha ya phir data sync mein delay aata tha. Training sessions theek the, par unka real-world workflow ke saath application thoda mismatch lagta tha, jahan mujhe lagta tha zyada manual intervention karna pad raha tha. Support se baat karne mein kabhi kabhi delay hota tha, jo roz ke kaam mein dikkat create karta tha. Finally, sign-up and payment process theek tha, straightforward aur samajhne mein easy. Lekin day-to-day reliability expected se kam thi, jiski wajah se training ka fayda puri tarah se nahi hua. Mujhe laga tha zyada automation milegi jo real work mein asaani karegi, par waise nahi hua. Overall effort lagaya jada, phir bhi system kabhi-kabhi slow ya error-prone lagta tha, toh simple tasks bhi main carefully karta tha taaki problems na aaye.

    Vikas KapadiaGujarat, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training kaafi unclear tha, overall disappointing

    Jo training thi, wo mujhe kisi tarah se clear nahi lagi. Instructions jo diye gaye woh adhure the aur unko samajhna mushkil tha. Software ke features properly explain nahi kiye gaye the, jis wajah se kayi baar confusion hua. Sign-up aur payment steps bhi vague lage. Point by point jo main samajh rahi thi woh kahani se alag tha. Mujhe lagta hai ki ye process jyada straightforward hona chahiye tha taaki koi doubt na rahe. Overall training experience kaafi disappointing raha aur mujhe afsos hua ki maine time spend kiya.

    Sumitra DamleJharkhand, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    setup toh thoda waqt leta hai but baaki sab acha hai

    Main initial training aur onboarding ke baare mein thoda mix feel karti hoon because setup process kaafi one-off tha, matlab ek baar karna tha, lekin jab continuous use ki baat aayi, toh ongoing support aur updates useful lage. Training sessions ne kaafi basic cheezein clear kar di thi jaise database aur dialer use karna, par kuch advanced features samajhne mein thodi der lagi because har step ko dhyaan se follow karna padta tha. Mujhe laga ki agar thoda aur straightforward interface hota, toh shayad time kam lagta. Sign-up process aur invoicing smooth raha, billing mein koi dikkat nahi aayi. Training mein jo cheezein samajh mein aayi unka fayda ab software chalane mein dikh raha hai, especially calling tools ke integration mein. Mujhe lagta hai ki ye setup thoda time-consuming tha, par jab sab kuch ready ho gaya, toh daily use mein fayda jarur mila jo mujhe pasand aaya. Main overall training se satisfied hoon aur future mein bhi use karti rahungi.

    Sahana GillDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Onboarding mein ek label kahin zyada clear tha

    Mujhe training ka jo initial section mila, wo thoda mix feelings wala tha. Labels aur wording pe main officially neutral hoon, matlab sab kuch perfect nahi lag raha tha, magar kabhi kabhi easy laga. Kuch instructions aise the jinke baare mein mujhe shayad aur clear hona chahiye tha, lekin ek part jo calling tool ke dialer se related tha, wo mujhe particularly samajh mein aaya. Database management bhi thoda complicated tha, especially jab mai naye contacts add kar rahi thi. Training ke materials me kuch jagah pe confusion tha, par overall onboarding flow maintain ho raha tha. Kahi baar mujhe laga ki labels zyada simple ho jayenge toh better hota, par phir bhi main content ko samajhne ki puri koshish kar rahi thi. Ye experience mujhe batata hai ki software ke aspects se familiar hone mein waqt lagta hai, bas thoda aur clear language hoti toh main zyada asaani se kaam kar paati.

    Meenakshi SaxenaLadakh, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified customerTraining and onboarding

    Was hoping training would be easier but it wasn’t all bad

    Hey, so I tried out the training with WFHI but honestly, it wasn’t quite what I thought it would be. I expected more hands-on guidance and maybe a simpler onboarding flow since it’s for remote work, but it felt kinda clunky at times. Like, the database feature was mentioned but not detailed enough in the training. On the positive side, the software itself was pretty user friendly once I got the hang of it and the updates didn’t cause too much trouble. The dialer was fine too, straightforward to use on calls. Signing up was easy, like just a few clicks and done, and the payment process was clear so no surprise there. But overall, the training didn’t fully prepare me as I had hoped, so I struggled a bit without extra help. It’s a mixed bag honestly, the good parts definitely helped me keep going but I wish the training matched those expectations better. If I had to pick again, I might look around more before starting. I feel like they could improve the onboarding to make it less confusing but I’m glad at least the software is decent and the support was around when I needed it.

    Veena SarinKerala, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy