Training hiccups but still handled pretty well
Initially, I thought that if the onboarding faced any glitch, it would turn frustrating, given past experiences. When the video tutorials didn’t load properly, I expected delays and a lot of back-and-forth with support. Surprisingly, their telephonic support was quick to step in and guide me through the rest of the training session smoothly. The software's automatic updates also seemed to fix a few bugs that popped up right after I signed in. So, while the hiccup did slow me down a bit, the way the assistance and updates kicked in managed to make up for most of that. Compared to other platforms where I struggled much longer, this felt notably better.