good points and some annoying bits too
I found the wfhi training and onboarding overall pretty decent. The setup involved both one-off steps like creating an account and ongoing stuff like learning to use the dialer and managing the database. The one-time steps went pretty smoothly with clear instructions but the ongoing tasks required regular attention, which is to be expected. What annoyed me a bit was that some updates changed interfaces without warning, so I had to spend time relearning parts of the software again. On the positive side, telephonic support was easy to reach and helpful, which made the problems less frustrating. Signing up was simple and invoices came on time, so at least those parts were hassle-free. If I had to point out a downside it would be that the ongoing learning curve sometimes felt like it got hidden behind the initial setup experience, which made it tricky to plan how much time I’d need each day. Still, I think the balance of one-off versus ongoing tasks was fair overall, even if a bit uneven. So all things considered, I liked the system but expect to keep adapting as I go along.