Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,87,104 published WFHI Reviews.

2,90,392 of 3,87,104 reviews include a verification label.

Rating breakdown — select one to filter

Filter
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

WFHI Reviews

3,87,104 published

Back to the start of the list
  • 1 out of 51 of 5Verified purchaseSupport and communication

    Yeh solution unke liye nahi jo jaldi result chaahte hain

    Maine expect kiya tha ki support se baat karne pe mujhe zyada confidence milega, par jo experience hoya, woh bilkul alag tha. Jab maine call kiya, response time slow tha aur delays repeat ho gaye. Har baar mujhe lagta tha ki mein kisi nayi baat kar raha hoon, kyunki wahi purani cheezein baar baar discuss karni padti thi. Mujhe laga tha ki support team se help lene ke baad, issues jaldi solve honge, lekin akhir me maine zyada frustration aur confusion hi feel kiya. Un logon ke liye ye software sahi ho sakta hai jinhe patience ho, par mere liye yeh bahut unsuitable raha.

    Gaurav AcharyaPunjab, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSoftware and access

    Socha tha easy hoga, par software thoda slow nikla

    Jab maine WFHI ka software lena start kiya, toh main expect kar rahi thi ki sab kuch instantly set ho jayega aur smooth chalega. Pehli baar sign-up karte waqt thoda trouble hua, par uske baad mere roz ke kaam mein software thik-thak chal raha hai. Dialer features aur database access generally reliable hain, par kabhi-kabhi system slow response deta hai jo thoda dikkat karta hai. Training sessions bhi achhi thi, jo mujhe initial skepticism se nikal kar confidently kaam karne mein madad ki. Mujhe lagta hai ki agar thoda aur intuitive hota toh better hota, specially jab naye log onboarding karte hain. Payment aur invoicing process kaafi straight-forward tha, jo kaafi haalat mein stress kam karta hai. Support team ki responsiveness thik hai, lekin jyada quick nahi hoti for some queries. Main overall khush hoon ki maine choose kiya WFHI, kyunki software ne meri expectations ko zyada ya kam match kiya, bas thoda improvement chahiye for heavier daily use. Jo chhoti-moti confusion hui onboarding mein, usse handle karne ka tariqa bhi theek tha, but aise simple issues ke liye thoda better communication zaroori lagta hai. Main ise use karti rahungi aur recommend karungi un logon ko jo thoda flexible aur patient hain setup process ke waqt.

    Ankita SoniBihar, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseBilling and payments

    Quick billing setup took me by surprise

    I was quite surprised at how quickly the billing and payment setup went. As soon as I signed up, I received the invoice promptly without much delay, which helped me get started faster than expected. The sign-up and invoicing process was straightforward and didn’t require me to struggle with complicated documents or forms. Although I was initially expecting it to drag on for several days, the entire sequence was completed within hours. Setting up payment details was similarly smooth, and I appreciated that the system confirmed receipt without needing additional follow-ups. This sped up my onboarding and allowed me to focus on learning the software and dialing into workflows. It was efficient and practical, letting me avoid unnecessary downtime while waiting. Within a single day, I felt oriented with the billing side of things and could concentrate on training and using the calling tools as intended. I didn’t anticipate that level of responsiveness so early, so that was a definite pleasant surprise.

    Purnima KolheMaharashtra, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseSupport and communication

    Bohot Frustrating Experience, Expectation Se Kaafi Door

    Maine socha tha ki support thoda zyada accessible aur prompt hoga jab mujhe technical issues aayenge, par jo reality me mila, woh usse kaafi alag tha. Bar bar mujhe apni problem repeat karni padti thi jab main telephonic support se baat karti, jo kaafi irritating tha. Bohot baar mujhe lagta tha ki waqt waste ho raha hai kyunki wait time zyada tha aur solution milne me der lagti thi. Main pehle soch rahi thi ki yeh system help karega mera workflow easy banane me, par is tarah ke delays ne mera feel kharab kar diya. Onboarding process bhi itna seamless nahi tha jitna ki expect karti thi; kahi steps me guidelines clear nahi thi aur mujhe baar baar contact karna padta tha. Dialer aur database features kai baar respond nahi karte the jaise chahiye tha. Payment aur invoicing ke issues bhi the, jisme clarity nahi thi aur mujhe khud samajhna pada ki kaise proceed karna hai. Overall, yeh experience frustrate karne wala tha aur mujhe laga ki mujhe better support chahiye tha.

    Rajani JoglekarBihar, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Socha tha setup jaldi ho jayega, lekin process lamba nikla

    Jab maine pehli baar software ke baare mein socha, toh mujhe laga tha ki sign-up ke baad sab kuch fast hoga aur jaldi se main remote workflows set kar paungi. Lekin reality mein setup ka process thoda lamba aur complex nikla. Pehle sign-up mein jo steps the, wo straightforward the, invoices bhi time par mile, aur payment process mein koi dikkat nahi aayi, ye toh theek tha. Par uske baad onboarding process se lekar training sessions tak kaafi waqt lag gaya, jisme mujhe lagta tha ki repetition zyada hua, aur har step mein support lene mein bhi wait karna pada. Dialer aur database tools samajhne mein thodi mushkil hui, kyunki pehle mere expectations mein itni depth nahi thi. Training material detailed tha, par usme se sab kuch samajhna thoda tough tha. Telephonic support kabhi kabhi thoda impatient laga. Mujhe lagta hai ki agar thoda efficient training aur clear step-by-step guidance di hoti, toh main jaldi ready ho jati aur apne kaam mein lag jati. Abhi bhi soch rahi hoon ki ye sab thoda simplify karke better journey di ja sake thi.

    Ritu Suresh TandonMizoram, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Starting toh thoda slow tha, but steadily chala

    Maine training aur onboarding ka process shuru kiya aur lagbhag ek hafte laga mujhe basic setup samajhne mein. Pehle kuch modules easy the, par fir kuch steps thode confusing lage, specially jab database integration aur calling tools setup kar raha tha. Onboarding ka flow overall thoda lamba laga, kyunki har step pe detailed explanations mile, jo helpful the, lekin time bhi zyada laga. Dialer ka interface thoda simple ho sakta tha, taaki naye users jaldi samajh sake. Support se baat karne par kuch queries clear hui, par waqt kabhi thoda lags bhi feel hua. Training sessions main agar thoda zyada practical examples hote, toh shayad jaldi seekhne mein madad milti. Sign-up aur payment process straightforward tha, koi dikkat nahi aayi. Automatic updates ke baare mein bhi information di gayi thi, jo ki helpful tha. Database feature ki integration thodi demanding lagi mera workflow ke liye, par finally chal gaya. Overall, onboarding mein time laga, par sahi direction mein progress kar raha tha main, bas kuch improvements chahiye experience ko aur smooth banane ke liye.

    Lalit BanerjeeChhattisgarh, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training mein ek glitches, par handling achhi thi

    Training aur onboarding phase mein jab main thodi confusion mein thi toh aapki team ne achhe se handle kiya. Wo jo live training session tha, usmein ek technical glitch aaya jisse thoda interruption hua, aur mujhe lag raha tha ki meri time waste hoga. Par aapki taraf se jo telephonic support mila, wo kaafi samajhdari se mujhe guide kar raha tha. Problem turant solve ho gayi, aur main smoothly training ke aage badh payi. Mujhe laga ki ye issue aapke automatic update ya software ki kisi chhoti bug ki wajah se hua hoga, jo shayad waqt ke sath aur optimize ho jayega. Overall onboarding process thoda challenging tha but aapke training materials aur support ne mujhe majboot banaya. Mujhe lagta hai ki agar future mein koi dikkat aayi bhi, toh wo bhi aise hi efficiently manage hogi.

    Neha RathoreMeghalaya, IndiaExperience: Published:
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    Effortless and clear from start to finish

    Before purchasing the software, I was curious how the sign-up and payment process would unfold. As soon as I visited the portal, the interface was intuitive and straightforward, which immediately matched my expectations. The invoicing system was clearly laid out; I received my invoice quickly after payment with no surprises. The onboarding process guided me step-by-step with clear instructions, making it easy to get the software up and running. The dialer tool was especially well integrated with the database, which helped streamline calls during my first week of use. Automatic updates happened silently in the background without interrupting my workflow, and the training sessions covered exactly what I needed to get started effectively. Telephonic support was accessible whenever I required assistance, and the responses were prompt and professional. Overall, the entire experience—from sales to usage—felt seamless and well-organized, exactly what I had hoped for in a remote workflow solution.

    Ishaan KelkarUttarakhand, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseSoftware and access

    Jo socha tha uske bilkul alag tha

    Mujhe laga tha ki software par jaldi se start kar paungi, lekin itna slow process tha ki bas frustration badh gayi. Signup mein delays aur baar-baar password reset karna pada. Training thodi confusing thi, jo samajh nahi aayi. Dialer function bhi expected se different tha, connection time lagta tha. Database feature ko samajhna itna mushkil laga ki main abhi tak usse use kar nahi paayi. Automatic updates se kabhi-kabhi bug aaye jo mere kaam mein rukawat daale. Support ko call kiya to wait time bahut zyada tha, har baari kisi na kisi se baat karni padhi jo kaafi stress karne wala tha. Mujhe lagta hai ki mujhe zyada expectation rakhi thi, par yeh software mere liye sahi nahi bana. Invoice process thoda theek tha, lekin tab tak mera interest ja chuka tha. Overall experience disappointing raha.

    Aditi YadavChandigarh, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Jab maine pehli baar WFHI ka software purchase kiya, tab mujhe laga ki sab kuch asaan aur clearly ex

    Jab maine pehli baar WFHI ka software purchase kiya, tab mujhe laga ki sab kuch asaan aur clearly explained hoga. Par, asli mein kaafi confusion tha sales aur pre-purchase ke baare mein jo bataya gaya tha, usse zyada clear nahi tha. Jo onboarding flow tha, wo complicated hi laga, aur mujhe apne taraf se kaafi research karni padi har step samajhne ke liye. Training sessions mein bhi kabhi kabhi lagta tha ki ye sab specific nahi hai mere use case ke liye. Dialer se pehli baar use karne mein thodi mushkil hui, zyadatar features samajhne mein time lag gaya. Lekin database feature ki baat karu toh wo thik-thak chal raha tha, aur automatic updates bhi kabhi kabhi helpful lage. Sign-up aur invoicing process toh theek tha, zyada dikkat nahi hui waha. Support team ke saath baatein karte hue baar-baar apni baat dubara repeat karni padti, jo frustrating thi. Overall, itna effort laga samajhne aur use karne mein ki shayad phir se na kar pau. Par main ye bhi maanungi ki kuch features acche the, lekin poora experience smooth nahi tha.

    Renuka TrivediTripura, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.