Jab maine pehli baar WFHI ka software purchase kiya, tab mujhe laga ki sab kuch asaan aur clearly ex
Jab maine pehli baar WFHI ka software purchase kiya, tab mujhe laga ki sab kuch asaan aur clearly explained hoga. Par, asli mein kaafi confusion tha sales aur pre-purchase ke baare mein jo bataya gaya tha, usse zyada clear nahi tha. Jo onboarding flow tha, wo complicated hi laga, aur mujhe apne taraf se kaafi research karni padi har step samajhne ke liye. Training sessions mein bhi kabhi kabhi lagta tha ki ye sab specific nahi hai mere use case ke liye. Dialer se pehli baar use karne mein thodi mushkil hui, zyadatar features samajhne mein time lag gaya. Lekin database feature ki baat karu toh wo thik-thak chal raha tha, aur automatic updates bhi kabhi kabhi helpful lage. Sign-up aur invoicing process toh theek tha, zyada dikkat nahi hui waha. Support team ke saath baatein karte hue baar-baar apni baat dubara repeat karni padti, jo frustrating thi. Overall, itna effort laga samajhne aur use karne mein ki shayad phir se na kar pau. Par main ye bhi maanungi ki kuch features acche the, lekin poora experience smooth nahi tha.