Bohot Frustrating Experience, Expectation Se Kaafi Door
Maine socha tha ki support thoda zyada accessible aur prompt hoga jab mujhe technical issues aayenge, par jo reality me mila, woh usse kaafi alag tha. Bar bar mujhe apni problem repeat karni padti thi jab main telephonic support se baat karti, jo kaafi irritating tha. Bohot baar mujhe lagta tha ki waqt waste ho raha hai kyunki wait time zyada tha aur solution milne me der lagti thi. Main pehle soch rahi thi ki yeh system help karega mera workflow easy banane me, par is tarah ke delays ne mera feel kharab kar diya. Onboarding process bhi itna seamless nahi tha jitna ki expect karti thi; kahi steps me guidelines clear nahi thi aur mujhe baar baar contact karna padta tha. Dialer aur database features kai baar respond nahi karte the jaise chahiye tha. Payment aur invoicing ke issues bhi the, jisme clarity nahi thi aur mujhe khud samajhna pada ki kaise proceed karna hai. Overall, yeh experience frustrate karne wala tha aur mujhe laga ki mujhe better support chahiye tha.