Kabhi samajh hi nahi aaya kaam ka process
Main honestly ye kahungi ki sales aur pre-purchase phase ke baare mein mujhe shuruaat mein bahut confusion hua. Training aur onboarding materials theek hain, par kaafi cheezein mujhe khud se figure out karni padin. Jo database feature hai, uska integration mere workflow mein kaise hoga, ye samajhne mein kaafi waqt laga, aur kisi ne clearly guide nahi kiya ki sign-up ke baad ka process kaise simply shuru karein. Sales steps thoda incomplete lage, aur payment aur invoicing ke baad bhi mujhe kai baar sochna pada ki agla step kya hai. Telephonic support tha, par woh clear instructions dene mein failed raha kabhi kabhi. Mujhe lagta hai ki system thoda zyada user-friendly banwana chahiye, especially unke liye jo remote workflows ke liye naye hain. Jab tak mujhe jaldi samajh nahi aaya tha ki feature kaise kaam karta hai, mujhe kaafi frustration hui.