Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,88,942 published WFHI Reviews.

2,91,734 of 3,88,942 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,217 matching

Back to the start of the list
  • 5 out of 55 of 5Unverified experienceTraining and onboarding

    Training aur onboarding ka experience bada smooth tha

    Pehle mujhe laga tha ki training thodi complicated hogi, par jab maine WFHI ka onboarding flow shuru kiya, sab steps simple lage. Pehle mujhe apna account setup karna tha, phir software ke basics samjhaye gaye jisme calling tools aur dialer ka use kaafi detail mein bataya gaya tha. Uske baad database feature ka use kaise karein, automatic updates kab hote hain, sab ki training di gayi thi. Har step mein examples diye gaye, jo mujhe samajhne mein kaafi madad kar rahe the. Thoda time laga par har ek cheez easy lagne lagi. Agar koi confusion hoti, toh telephonic support bhi maujood tha. Mujhe jo expect kar rahi thi training se, waise hi mila, aur mujhe lagta hai ki main confidently aage bhi is software ka use kar paungi bina kisi tension ke. Overall, ye pura experience kaafi smooth tha aur mujhe lagta hai main use karte rahungi bina rukawat ke.

    Sayali RaiLakshadweep, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Kuch accha, kuch samajhna mushkil

    Training ki process simple thi, lekin kuch points thoda unclear rahe gaye. Jo chizein achi tarah explain ki gayi thi, unka samajhna easy tha. Lekin baaki cheezon mein thodi confusion rahi. Overall, thoda mix response hai mera ismein.

    Meera BhatiaSikkim, IndiaExperience: Published:
  • 2 out of 52 of 5Verified customerTraining and onboarding

    The onboarding felt slow and somewhat off-mark

    I had certain expectations before starting the training and onboarding with WFHI, expecting a more organized and efficient introduction to their software and workflow. Unfortunately, the process felt somewhat slow and lacked clear structure, which made it difficult to stay engaged. Several times I found the training topics either too basic or inconsistent, and it did not cater well to someone with some experience already. While the support team was polite, their responses to my queries did not always provide the detail I was hoping for. The initial setup and sign-up process was straightforward enough, but overall the onboarding left me feeling that the program might not be the right fit unless significant improvements are made. Thus, the entire experience could be summed up as disappointing and not what I had anticipated before enrolling.

    Sanchita ChakrabortyJammu and Kashmir, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerTraining and onboarding

    time laga but tha manageable

    Starting the training toh easy tha, par daily use mein thoda slow feel hua sometimes. Pehle din se main thoda struggle karta raha software ke kuch features ko samajhne mein, especially database and dialer ke integration ke bare mein. Support team se help li toh acha laga, par response time kabhi kabhi aisa tha jaise urgent issue ko priority kam mil rahi ho. Phir bhi, daily check karne pe gradually software ka interface mere daily workflow se match karta gaya aur maine adjust kar liya. Overall, thoda patience chahiye tha isme aur time bhi, lekin eventually it became workable aur main training process continue karne ko ready tha.

    Nakul Ankita ThampiGujarat, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training missed syncing with actual work hours

    When I started the training sessions, I found a key moment that was less suited to my daily workflow. While the material was generally comprehensive, the timing of some live onboarding webinars didn't align well with my working hours, making it difficult to attend without interruptions. Also, the recorded sessions didn't fully cover scenarios I face regularly, leaving me to figure out a few steps myself. I appreciated the comprehensive manual and the initial setup guidance, but the lack of flexibility in scheduling made it less than ideal. It felt like the pacing wasn’t adjusted to support someone with a non-standard schedule like mine, despite the software itself seeming useful. Overall, I see potential but think the training could be better tailored to diverse working times and practical circumstances.

    Nandini BakshiLakshadweep, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    day to day thoda ajeeb lagta hai, par ek cheez acchi lagi

    Main toh training ke baare mein itna definitely nahi keh sakti ki sab perfect tha, par ek cheez jo hamesha consistent rahi woh thi dialer ki performance. Daily use mein kuch features aise lage jo thode unstable the, kabhi kabhi database sync karne mein dikkat aati thi aur support se baar-baar contact karna padta tha. Training sessions initial samay mein theek lage the, par jab daily ka genuine use shuru hua, toh pata chala ki software har din thoda alag behave karta hai. Phir bhi ek baat jo mujhe badi achi lagi wo yeh ki calling tools ka interface simple tha aur dialer ne usually sahi kaam kiya. Mujhe lagta hai ki training thodi zyada practical oriented honi chahiye jo daily problems ko handle kar sake, kyun ki onboarding mein jo sikhaaya jata woh har moment helpful nahi lagta. Overall thoda mix experience tha, but that ease of use on calls made difference.

    Sheetal ThakurAssam, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Masti wali onboarding, bilkul ready feel kar rahi thi

    WFHI training mujhe kaafi interesting lagi. Jab maine onboarding start kiya, tab initially thoda darr laga because itna saara software workflow samajhna tha. Lekin training sessions ne mujhe step by step guide kiya, jis se mera confidence build hua. Dialer aur database features ko kaise use karna hai ye achhi tarah samjhaya gaya tha, aur har chhoti chhoti problems jo aayi, unke solutions bhi diye. Mujhe laga ki auto updates ke baare mein bhi clear bataya gaya tha ki ye kaise kaam karte hain aur future mein kaisa improvement kar sakti hoon. Payment process thoda detailed tha par samajhne mein koi dikkat nahi thi. Overall, jitna maine training mein seekha, usse mujhe pura ehsaas hua ki main kaise apne kaam ke liye software ko efficiently use kar sakti hoon, bina kisi extra tension ke. Agar main apni friend ko batati toh kahungi ke ye software aur training dono simple hain, aur sach mein confidence strong karte hain use karne walon mein.

    Meena PuriMizoram, IndiaExperience: Published:
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Setup mein sabse achha tha database, par ongoing support mein kami thi

    Training aur onboarding ke dauran mujhe laga ki software ka initial setup thoda complicated tha, par database feature ka integration simple tha aur wo jaldi ready ho gaya mera. Uske baad jo dialer aur calling tools the unka pura configuration bhi achha hua, lekin uske baad ongoing support ya training sessions mein zyada improvement nahi dekhne ko mila. Jo ek-off setup tha, wo sahi chal raha hai, aur main apne contacts database ko manage karne mein asaani mehsoos kar rahi thi. Lekin regular training updates ya refresher sessions kam mile jo mujhe thoda naaraaz karne wala laga. Telephonic support ka response time generally theek tha par kabhi kabhi delay hota tha. Payment and invoicing process clear thi, koi badi problem nahi aayi. Overall, yeh kehna chahungi ki initial setup aur database integration achha tha, lekin ongoing assistance utna impactful nahi nazar aya mera experience mein. Toh agar aise software ke liye jo continuous support provide kare, toh ismein thodi kami hai.

    Sushma ThampiTripura, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    The training materials and onboarding flow were mostly clear, though at times the wording and labels

    The training materials and onboarding flow were mostly clear, though at times the wording and labels seemed a bit confusing to me. It felt like I had to re-explain or double-check certain parts multiple times, such as navigation steps or tool descriptions. Despite that, the core concepts were understandable and the dialer usage was adequately demonstrated. I do wish the labels in the database feature were more intuitive, as it slowed down my initial setup. Overall, I've been through similar onboarding before, so while the language was not always perfect, it was sufficient to get the job done without too much trouble.

    Amrita RaneTamil Nadu, IndiaExperience: Published:
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Expected a lot, got something better

    I had used several remote working platforms before, but none matched the onboarding experience with WFHI. From the moment I signed up, I found their training sessions very structured and easy to follow, unlike some brief and confusing intros I had experienced earlier. What really stood out was how they managed to make complex workflow software feel approachable. The onboarding flow took me through the essential parts step by step, which helped me retain the information better compared to the rushed sessions I had elsewhere. The software itself is quite user-friendly, and the dialer combined with the database features fit well into what I needed. Plus, automatic updates meant I didn’t have to worry about manual patches or installations. Support was kind and helpful when I reached out, which isn’t always the case with such services. I felt like this experience set a higher bar for what training should be like, and honestly, it made me much more confident about using the software daily. All in all, the onboarding and training here have significantly improved my overall comfort and productivity.

    Lakshmi SenWest Bengal, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.