Setup mein sabse achha tha database, par ongoing support mein kami thi
Training aur onboarding ke dauran mujhe laga ki software ka initial setup thoda complicated tha, par database feature ka integration simple tha aur wo jaldi ready ho gaya mera. Uske baad jo dialer aur calling tools the unka pura configuration bhi achha hua, lekin uske baad ongoing support ya training sessions mein zyada improvement nahi dekhne ko mila. Jo ek-off setup tha, wo sahi chal raha hai, aur main apne contacts database ko manage karne mein asaani mehsoos kar rahi thi. Lekin regular training updates ya refresher sessions kam mile jo mujhe thoda naaraaz karne wala laga. Telephonic support ka response time generally theek tha par kabhi kabhi delay hota tha. Payment and invoicing process clear thi, koi badi problem nahi aayi. Overall, yeh kehna chahungi ki initial setup aur database integration achha tha, lekin ongoing assistance utna impactful nahi nazar aya mera experience mein. Toh agar aise software ke liye jo continuous support provide kare, toh ismein thodi kami hai.