The onboarding felt slow and somewhat off-mark
I had certain expectations before starting the training and onboarding with WFHI, expecting a more organized and efficient introduction to their software and workflow. Unfortunately, the process felt somewhat slow and lacked clear structure, which made it difficult to stay engaged. Several times I found the training topics either too basic or inconsistent, and it did not cater well to someone with some experience already. While the support team was polite, their responses to my queries did not always provide the detail I was hoping for. The initial setup and sign-up process was straightforward enough, but overall the onboarding left me feeling that the program might not be the right fit unless significant improvements are made. Thus, the entire experience could be summed up as disappointing and not what I had anticipated before enrolling.