Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,84,484 published WFHI Reviews.

2,88,465 of 3,84,484 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,104 matching

Back to the start of the list
  • 1 out of 51 of 5Verified customerSales and pre-purchase

    Missing clear order in sales steps made setup confusing and frustrating

    I found the sales and pre-purchase process quite disappointing and confusing. The steps that I was asked to follow were not in a logical or sensible sequence, making it hard to understand exactly what to do next. I was expecting a more straightforward explanation of how the sign-up, invoicing, and product use would flow, but it felt cobbled together without clear guidance. There was no clear sequence guiding me through selecting software, purchasing, and then starting training or setup. It seemed like I was jumping between different requirements with little clarity on when or how billing would be finalized or how support would be accessible. This lack of order caused frustration because I wanted a smoother transition with predictable milestones. The missing flow left me unsure if I had completed all the necessary steps properly. Overall it felt like they didn’t think through how someone unfamiliar with the product or payment system would be able to follow the process. All of this resulted in a confusing start that diminished my confidence in using the platform effectively from the beginning.

    Swati RaghavanAssam, IndiaExperience: Published:
  • 2 out of 52 of 5Unverified experienceSales and pre-purchase

    Found most things but info on calling tools missing

    I found the initial search for the software features fairly straightforward; the database and updating part had clear descriptions. However, when it came to details on how the calling tools and dialer would actually integrate into my daily workflow, the information was sparse, which left me a bit hesitant before purchase. The onboarding flow and training sections hinted at telephonic support but didn’t clarify how prompt that might be or what level of priority assistance was typical. It was good that invoicing and payment process was explained well upfront, but the lack of specifics about the dialer’s usability in a live environment made me cautious. Overall, I could see its potential, but the missing details affected my confidence.

    Manisha PawarMeghalaya, IndiaExperience: Published:
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    expectations theek se nahi mili

    software dekhne se laga kuch aur hoga par kuch features waise nahi mile jaise socha tha. kuch accha laga, par thoda disappointment bhi hai.

    Kiran DesaiAndhra Pradesh, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Good experience overall; might consider again depending on hours

    Initially, I expected the software and training to fit neatly around my typical working hours, usually standard office times. Upon signing up, the process was relatively straightforward with clear invoicing. Training modules were accessible but sometimes felt slightly rushed to complete within certain hours, which didn’t always match my availability. The software’s dialer and database features were decent, allowing me to adapt my workflow somewhat. Support was responsive, though occasionally I had to wait on calls before reaching someone who could help. Automatic updates delivered new features but sometimes interrupted workflow mid-task, which was a small inconvenience. Considering all factors, I found the overall experience moderately positive. If my working hours were more flexible, I'd definitely use WFHI's software and training again. But with fixed or unpredictable hours, I might hesitate due to some timing mismatches. Still, the tools and support promised added value, provided the scheduling works better next time. So yes, I could see myself renewing or rejoining if the time commitment aligns with my needs in the future, otherwise I might explore alternatives.

    Satish NarayananPunjab, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Sign-up flow was mostly logical but a step felt out of place

    When I first went through the sales and pre-purchase process, I found the steps generally sensible and well structured. Signing up was clear and straightforward, with the invoicing step coming right after which made sense to me. The documentation provided before purchase helped me assess what features would be accessible, and the introductory training followed in a timely manner after payment. However, my small reservation is that the database integration tutorial felt a little late in the schedule. I would have preferred to get an outline of that earlier since it forms the core of how I intended to use the calling tools and dialer effectively. Still, the telephonic support was easy to contact if I had doubts during the wait. Automatic updates seemed to roll out smoothly without needing my input. Overall, the process was balanced and reasonably ordered, but that one step could have been arranged better for smoother onboarding.

    Anita SubramanianMadhya Pradesh, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    kuch din chalne ke baad mila samajh aaya

    Shuru shuru mein toh mujhe thoda unclear laga tha ki sales aur pre-purchase information poori tarah se detail mein hai ya nahi, kyunki jo pehli baar experience tha usme kaafi basic cheezein thodi vague thi. Baad mein rozana use karte hue mujhe pata chala ki software ka database feature kaafi accha hai aur dialer ki functionality bhi consistent thi, lekin kuch baar user interface thoda slow ho jata tha jise handle karna thoda challenging tha. Overall sales me jo promises diye gaye the wo pura nahi hua par training sessions mein jo details di gayi thi usse kaafi help mili daily kaam ko set up karne mein. Main yeh keh sakta hoon ki pehle impression se thoda different tha par din ba din work flow samajh aaya aur tools kaafi upyogi nikle. Toh final feeling yeh hai ki balance hai between positives and negatives, koi investment waste nahi hua but perfect bhi nahi tha.

    Sohail DubeyNagaland, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Purchase decision mein zyada time laga toh bhi samajh aya

    Mujhe WFHI ka software lena thoda lamba laga, mainly kyunki sales ke dauran jo terms and labels diye gaye the, unki clarity itni straightforward nahi thi. Bohot baar mujhe lagta tha ki jo features aur packages explain kiye ja rahe hain, unka labeling thoda confusing hai. Thodi jaldi clarity hoti toh mein decision le leti, par phir bhi main yeh maanungi ki sales team ne koshish ki, aur unhone consistently doubts solve kiye. Sign-up process simple tha, aur invoice system bhi zyada complicated nahi tha, but in sab ke explanations mein thoda aur precision honi chahiye thi. Overall, jitna time laga purchase finalize karne mein, usse zyada patience ki zarurat thi, which feels normal for software like this. Main expect karungi ki coming updates mein yeh sab thoda aur streamlined ho jaye, taaki naye users ko zyada hassle na ho.

    Avani Sanchita LokhandeRajasthan, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    setup mein effort zyada hua, ongoing thoda kam

    Bhai, sach bolu toh setup process mein kaafi time nikal gaya tha, specially jab database aur calling setup kar raha tha. Ek baar initial setup ho gaya toh baaki ka thoda easy tha but yeh bhi kahna padega ki baar baar updates aur features ko samajhna thoda confusing tha. Sales wale ne bhi thoda clear nahi bataya ki kya ek baar ka setup hai kya regularly karna padega. Rehan main continuously samjhne ki koshish kar raha hoon ki software ke alag alag parts kaise kaam karte hain. Payment aur invoicing ka system toh thik tha, par support access karna kabhi kabhi jyada smooth nahi mila. Overall toh itna bhi bura nahi hai, lekin jab maine pehle socha tha ki ek baar setup kar ke chalu ho jayega toh woh itna asaan nahi tha. Next time shayad mujhe jyada help ki zarurat padegi initial stage mein.

    Aarav NagarajanNagaland, IndiaExperience: Published:
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Itna time laga samajhne mein, main bore ho gayi thi

    Main kaafi confused thi jab maine sales aur pre-purchase information dekhi. Wording aur labels bahut unclear the, mujhe samajhne mein bohot zyada waqt laga aur frustration hui. Jo terms diye gaye the, woh ekdam vague the aur mujhe baar baar support ko call karna pada clarification ke liye. Sign-up process mein bhi kuch cheezein mixing lag rahi thi; invoice format se lekar payment options tak sab kuch thoda confusing label ke saath tha. Automatic updates ke baare mein clarity nahi mila initially, is wajah se mujhe laga ki kahin se bhi support milna mushkil ho jayega. Thoda aur simple aur clear hona chahiye tha puri sales ki cheezein. Overall, mujhe laga ki mein unnecessary time waste kar rahi hoon samajhne mein ki kya ho raha hai. Agar language aur labels better hote toh shayad experience zyada positive hota.

    Jaya Shraddha GokhaleLakshadweep, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Suitable for those patient with thoda waiting aur baar-baar queries

    Maine sales se contact kiya tha pehle, aur mujhe yeh lagta hai ki agar aapko jaldi decisions lene hotey ya repetitive queries na pasand hain, toh shayad yeh product aapke liye perfect nahi hoga. Mujhe sales team ne baar-baar call kiya, jo kabhi kabhi thoda impatient banata tha. Waiting period bhi tha between responses, jo mujhe thoda frustrating laga. Lekin jab finally baatein ho gayi, toh clarity mila ki software ka overall fit kaise hoga. Yeh system un logon ke liye jinka patience thoda zyada hai aur jo thoda samay de kar samajhna chahte hain tools ko, definitely better suit karega. Mere liye repetitive explanations thodi tiring thi, aur main aur quick pre-purchase process ke liye prefer karta. Invoicing process thin straightforward thi, par sales mein thoda zyada wait aur repeat queries prove karte hain ki process could be smoother. Lekin jo samajhna chahte hain remote workflow solutions, unke liye yeh product sahi hai bas mental preparation ke saath ki thoda waqt lagega.

    Ishaan RaiMaharashtra, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.