Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,932 published WFHI Reviews.

2,91,727 of 3,88,932 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,215 matching

Back to the start of the list
  • 3 out of 53 of 5Verified customerTraining and onboarding

    the onboarding surprised me in both good and not-so-good ways

    Before this, I used software with a very direct approach to training, all basics upfront which made it clear from the start. This was different, with some unexpected jumping around between topics which I wasn’t fully ready for. The onboarding did give me useful insights about the calling tools and database, so that part worked. But, I found the process a bit scattered compared to before; it was like I was learning chunks in an order that wasn’t intuitive for me. I guess it depends on your style but it did throw me off sone. On the plus side, the support options during training were ready whenever I needed help, so at least I wasn’t stuck long. Overall, it’s a mixed feel for me, not wholly great or bad.

    Priya WaliaUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Overall toh pura process kaafi confusing aur frustrating lag raha tha

    Main jab training aur onboarding start kar rahi thi, toh mujhe laga tha ki mujhe achhi samajh milegi ki software kaise chalana hai aur kya kya features useful hain. Lekin poora flow kuch is tarah ka tha ki har ek step pe mujhe doubt hota raha ki agla step kya hoga aur kaise karna hai. Training material mein clarity ki kami thi aur bahut zyada technical language thi jo mere liye confusing bani. Support team se baat karke bhi kai baar mujhe same details dobara sunni padti thi, jiska matlab tha ki unhone meri baat dhyan se nahi suni ya samjhi. Dialer aur database features mujhe samajhne mein problem hui, aur automatic updates bhi mere liye sirf ek aur complication jaisa tha. Payment aur invoicing process technically sahi tha, par overall experience itna smooth nahi tha jitna expect karti thi. Saat hi, mujhe confidence nahi mila ki main software ko efficiently use kar paungi without constant help. To mujhe overall lagta hai ki yeh poora setup mujhe jyada confuse aur overwhelmed kar gaya, main definitely kahungi ki ye experience thoda disappointing tha. Agar main agle baar try karungi, toh shayad zyada guidance ke bina nahi kar paungi.

    Ishita Seema ChhabraTelangana, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceTraining and onboarding

    Overall thoda mixed experience tha onboarding ka

    Sabse pehle jo training aur onboarding process tha, usmein mujhe laga kuch aspects bahut clear the lekin kuch confuse karne wale bhi the. Pehle software use karne wale process jaise ki setup and dashboard navigation kaafi smooth laga mujhe, par jab calling tools aur dialer ko integrate karna pada apne workflow ke with, tab thodi problems aayi jo previous software experience se better nahi thi. Training videos and live sessions dono available the, par unmein se kuch steps mere liye thoda repetitive lage kyunki maine similar software pehle bhi use kiya tha. Onboarding ke dauraan database feature ko samajhna thoda challenging tha, especially jab mujhe apne data ko automate karne ki koshish kar rahi thi, toh yeh part thoda frustrating hua. Lekin updates automatic milte rahe jiski wajah se software consistency maintain karta raha, aur yeh ek acha point tha. Support team bhi medium level ki helpful rahi, kabhi kabhi telephonic support mein delay hota tha pr woh theek tha. Overall, sign-up aur payment ka experience smooth tha, aur invoice timely mila jisse frustration nahi hua. Mujhe laga ke yeh training aur onboarding un logon ke liye zyada suit karega jo basic se thoda aage hain, beginners ke liye shayad yeh thoda overwhelming ho sakta hai par definitely use karna seekh sakte hain.

    Navya KadamRajasthan, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseTraining and onboarding

    Training ka result thoda disappointing tha

    Maine WFHI ke training program me join kiya tha expecting ki sab easy hoga, par starting se hi bahut repetition dekhne ko mili. Har module me same cheeze baar-baar samjhayi ja rahi thi, jo thodi boring lag rahi thi. Onboarding ke dauran, mujhe kaafi der tak wait karna pada jab tak main next step pe move kar paayi. Ye delays frustrated karne wale the lekin ek achi baat ye thi ki trainers ne patience se sab doubts clear kiye. Lekin fir bhi itna samay waste hona mujhe thoda irritate kar raha tha, especially jab mujhe apna kaam start karna tha jaldi se. Training material thoda outdated bhi laga aur interactive sessions expected se kam the. Main impression yeh hai ki onboarding process improve karna chahiye taaki time zyada productive lage. Agar waiting time kam ho aur repetition thoda kam rahe toh shayad experience better hota. Mujhe pata hai ki koi bhi system perfect nahi hota, par yeh process mujhe kuch complicated laga aur maine usme apna interest thoda lose kar diya tha. Bas thoda aur efficient banaya jaana chahiye tha training aur onboarding ko.

    Neeta ChavanLakshadweep, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Jab kuch problem aayi toh support ne sahi handle kiya, bas thoda time laga

    Training aur onboarding ke dauran jab mujhe software use karte waqt kuch problems samne aayi, toh support team se contact kiya. Unhone sahi se meri help ki, solution provide kiya jo kaam aaya, par thoda response time zyada tha jo frustrate karne wala tha. Lekin mujhe yeh bhi agree karna padega ki training materials ne kaafi basic misunderstandings door kar di thi, jiski wajah se main jyada problem mein nahi pada. Mujhe lagta hai agar support aur thoda prompt hota toh perfect hota. Dialer aur database ke integration mein koi bada issue nahi aaya, sab smoothly chal raha tha. Payment aur invoicing procedure bhi clear tha jo onboarding ko convenient banata hai. To, ache aur bure dono mix rahe par end tak mujhe lagta hai ki main work-from-home setup achieve kar paayi thi, thanks to sab tools aur training jo mila.

    Supriya BorkarManipur, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    honestly yeh training thodi mixed lagi mujhe

    Bataoon toh, training start karte waqt toh laga sab easy hai because onboarding waali team ne kaafi acha walkthrough diya tha. Dialer ke use karne mein thodi difficulty aayi initially, mujhe laga main bas khud se hi sab manage kar lungi but thoda help ki zarurat padi waise toh mujhe support se call karne mein koi dikkat nahi hui. Database feature mujhe thoda complex laga because pehle main simple excel files use karti thi, ismein jyada cheezein automatically handle karni padti hain, jo mere liye thoda confusing tha. Overall ye training mere liye thik thi, par main ye nahi kahungi ki next baar mujhe bina kisi help ke sab samajh aa jayega; ho sakta hai phir bhi main kisi expert ki madad lungi. Ye sab baat mujhe dost ko bhi bataani hai ki agar wo ise try kare toh dhayaan rakhe ki shayad ek do baar extra help welcome rahegi. Software mein kuch achha parts hain par familiar hone mein time lagega mujhe.

    Pooja BharadwajGujarat, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Initial training theek thaak thi, par daily use mein dikkat ayi

    Shuruaat mein training material aur onboarding kaafi promising laga tha, aur process smooth raha jab maine software pe pehla login kiya. Lekin jab din bhar kaam karne lagi, tab mujhe kai baar problem face karni padi, especially jab database feature ko manage kar rahi thi. Kayi waqt software thoda slow hota tha ya dialer tool theek se connect nahi karta tha, jo mere liye frustration create karta tha. Training sessions main jo basics diye gaye they wo theek thaak the, par practical use ke liye thoda aur clarity chahiye thi. Support team se contact kiya, unhone help ki, par response mein thodi der lagti thi. Yeh chiz thodi irritating thi, kyunki daily routine mein jab main ready hoti thi efficiently kaam karne ke liye toh software mein glitches aa jate the. Lekin haan, ek positive point ye raha ke automatic updates se new features time to time add hote rahe, jo experience improve karte rahe. Overall, mujhe lagta hai ye system aur thoda refined hona chahiye practical use ke liye.

    Ramya RamachandranAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    thought i’d get full hand-holding, but had to figure out kaafi kuch khud

    So main soch raha tha ki training aur onboarding mein sab kuch detail mein mil jayega, aur main bas instructions ko follow karunga step by step, easy ho jayega. But reality kuch aur thi, ki mujhe kaafi kuch khud samajhna pada aur explore karna pada software features ko. Dialer aur database thode tricky lage initially, specially jab automatic updates aaye toh unka effect samajhna thoda time liya. Telephonic support available tha, par main jyada wait nahi karna chahta tha toh jyada rely nahi kiya. Training session eye-opening tha, par har detail cover nahi karta tha jisse main kuch cheezein khud resolve karta raha. Sign-up aur payment process smooth tha, invoices milte rahe bina kisi pareshani ke. Overall, expected tha zyada guidance milegi but khud se karne ka mauka mila jo maybe kuch logon ko acha lage. Mujhe lagta hai agle baar jab main training karunga, thoda aur prepared hounga owing to experience. Software ka basic structure strong hai but thoda zyada help ki kami mehsoos hui thi onboarding wale phase mein.

    Parth WaliaUttar Pradesh, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    Training mein thoda extra chahiye tha

    Maine WFHI ka training aur onboarding process start kiya tha, aur overall accha tha. Lekin mujhe lagta hai ki kuch cheezein humko khud hi samajhni padti hain jo shayad onboarding mein cover nahi hui. Jaise ki dialer system ke exact settings ko customize karna, yahaan mujhe thoda time laga samajhne mein. Ek specific moment tha jab mujhe call scripts automate karni thi, toh manual try karna pada jab tak samajh paaya ki software kaise kaam karta hai. Baaki training videos aur documents theek the, par kuch practical step-by-step guidance agar hoti toh jyada asaan ho jata. Sign-up aur invoicing process seamless tha, aur database ko integrate karne mein zyada dikkat nahi hui. Overall, software stable tha aur automatic updates bhi time se milte hai. Par onboarding mein agar thoda aur detailed explanation hota toh maza aa jata. Yeh thoda missing laga mujhe, warna sab accha hi tha mere liye.

    Pratik PandeyAndhra Pradesh, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Training acchi thi par setup mein thoda time lagta hai

    WFHI ki training aur onboarding experience mujhe overall positive laga, lekin thoda reservation bhi raha mere paas. Jo initial training thi, wo comprehensive thi aur kaafi helpful rahi for samajhne how to use the calling tools and dialer properly. Database feature ke integration mein thoda sa waqt laga, par ek baar setup ho gaya to workflow kaafi smooth chal raha tha. Mujhe laga jo sab setup ek baar main karna hai, wo toh easy tha, lekin software updates ya naye features ke baare mein jo continuous training thi, wo bhi zaruri thi, isliye maine thoda time invest kiya learning mein. Agar mujhe fir se karna pade, toh main definitely karungi, bas mujhe ye pata hai ki time dena padega improve karne ke liye aur naye updates ko samajhne ke liye. Overall, ye ek achha balance tha between one-off setup aur ongoing learning.

    Ritika KothariPunjab, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy