Overall toh pura process kaafi confusing aur frustrating lag raha tha
Main jab training aur onboarding start kar rahi thi, toh mujhe laga tha ki mujhe achhi samajh milegi ki software kaise chalana hai aur kya kya features useful hain. Lekin poora flow kuch is tarah ka tha ki har ek step pe mujhe doubt hota raha ki agla step kya hoga aur kaise karna hai. Training material mein clarity ki kami thi aur bahut zyada technical language thi jo mere liye confusing bani. Support team se baat karke bhi kai baar mujhe same details dobara sunni padti thi, jiska matlab tha ki unhone meri baat dhyan se nahi suni ya samjhi. Dialer aur database features mujhe samajhne mein problem hui, aur automatic updates bhi mere liye sirf ek aur complication jaisa tha. Payment aur invoicing process technically sahi tha, par overall experience itna smooth nahi tha jitna expect karti thi. Saat hi, mujhe confidence nahi mila ki main software ko efficiently use kar paungi without constant help. To mujhe overall lagta hai ki yeh poora setup mujhe jyada confuse aur overwhelmed kar gaya, main definitely kahungi ki ye experience thoda disappointing tha. Agar main agle baar try karungi, toh shayad zyada guidance ke bina nahi kar paungi.