3 out of 53 of 5Verified customerTraining and onboarding
the onboarding surprised me in both good and not-so-good ways
Before this, I used software with a very direct approach to training, all basics upfront which made it clear from the start. This was different, with some unexpected jumping around between topics which I wasn’t fully ready for. The onboarding did give me useful insights about the calling tools and database, so that part worked. But, I found the process a bit scattered compared to before; it was like I was learning chunks in an order that wasn’t intuitive for me. I guess it depends on your style but it did throw me off sone. On the plus side, the support options during training were ready whenever I needed help, so at least I wasn’t stuck long. Overall, it’s a mixed feel for me, not wholly great or bad.