Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

Showing the last known data

Live review data could not be loaded just now, so this page is showing the most recent copy it has. Some reviews may be missing. Please check back shortly.

4.0out of 5

4 out of 5

Based on all 3,84,460 published WFHI Reviews.

2,88,449 of 3,84,460 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,102 matching

Back to the start of the list
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    The quick response during sign-up really helped me out

    When I was going through the sales process, I had some concerns about how smoothly the sign-up and invoicing would proceed, since sometimes those steps can be tricky with software services. Thankfully, the team picked up my calls quickly and addressed my clarifications without delay, which really helped settle my nerves. This smooth communication saved me a lot of back and forth and kept my confidence up while I waited for confirmation emails. Although I am still exploring other features, this early positive interaction stood out and makes me feel more comfortable if I need assistance again in the future. If I face any challenges with updates or technical questions down the line, I know I can reach out and expect a similar level of attention. So it’s not just the software but also the helpful sales and support side that convinced me this platform is reliable. I guess the thing that went well was their responsiveness and clear follow-up during these crucial first steps.

    Afreen Jayant DeodharNagaland, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Setup mein surprise tha: kitna baar-baar cheezein karni padti hain

    Jab maine pehli baar software purchase kiya toh mujhe laga setup ek baar ka kaam hoga aur phir ongoing use simple rahega. Lekin mujhe yeh baat surprisingly disappointing lagi ki setup process itna baar-baar repeat karna padta hai. Har naye feature ya update ke baad mujhe dobara se configurations samajhni padti hain, aur kaafi practical cheezein jaisi ki calling tools ke options aur database settings mein baar-baar manual adjustments karna padta hai. Yeh one-off ka experience nahin tha mera, balki ongoing maintenance ke liye bhi kaafi effort invest karna pada. Payment aur invoicing process to seedha tha, par jitna baar-baar mujhe system feature ke parts ko set karna pada, usse mujhe lag raha hai ki yeh software un logon ke liye zyada suitable nahi jinka time limited hai. Training sessions bhi itne frequent the ki ek baar seekhne ki jagah lagta hai ki continuous learning pe hi dependent hoon. Yeh sab sochkar main conclude karti hoon ki setup ka simple hona chahiye tha, par yahan mujhe kaafi baar repeat karna pada jo main expect nahi kar rahi thi.

    Ramya RegeAssam, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    not for those expecting a simple solution

    I looked at the sales information and thought the software and training would be straightforward and quickly set up. Unfortunately, the process was more complicated than I expected. The sign-up seemed simple but the invoicing took longer to understand than was advertised. There was a lot of waiting and back-and-forth with telephonic support that did not resolve my difficulties efficiently. It took more effort to get the dialer working properly with the database than I had anticipated from the initial description. I do not think this service would suit someone who wants a quick or plug-and-play setup. If you are comfortable troubleshooting and investing significant time in onboarding and learning the platform, it might work for you. For me, it has been frustrating and not what I expected going in. I feel that the materials and support on sales did not match the reality of the onboarding flow or software complexity. Overall, this is not the right fit for those like me who expected a more guided experience.

    Puneet VenkatesanHaryana, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Pre-purchase process me clarity achhi thi par delays bhi the

    Purchase karne se pehle ka jo process tha, wo thoda mixed tha. Pehle to sales team ka approach achha tha, sab steps clear bataye the, par kabhi kabhi lagta tha ki order me thoda delay ho raha hai. Jo step-by-step onboarding ka sequence tha wo generally sensible tha, par jab phone par baat kar raha tha, toh mujhe lagta tha wo kabhi kabhi repeat kar raha tha wahi cheezein, jo thoda frustrating tha. Ek positive cheez ye thi ki product ke features aur software ki capabilities ka demo clear tha, aur invoice process fairly straightforward raha. Lekin documentation thodi confusing thi; mujhe baar-baar support team se contact karna pada kuch details ke liye. Overall, main soch raha tha ki flow thoda smooth hoga, par kuch steps ke beech thoda inconsistency thi jiski wajah se thoda patience lagana pada. Agar ye sab thoda aur integrated hota, toh process aur efficient ho sakta tha.

    Mohit SarkarDelhi, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Surprised ki working hours ke hisaab se kitna fit tha

    Main soch rahi thi ki software aur training utne flexible nahi honge jitna actually mile. Lekin sign-up ke baad, jab main apne working hours ko fit karne lagi, toh pata chala ki unka systemwaala timing kaafi adjustable hai. Matlab, dialer or training sessions ko apne din ke hisaab se schedule kar sakti hoon, which was quite handy for me. Pehle mujhe lagta tha ki rigid schedule hoga, par actual use mein bandwidth thoda zyada mila, jo stress kam kar deta hai. Bas ek chhoti si baat thi ki billing cycles thoda zyada frequent hain jo main adjust kar paayi, par overall ye cheezein mere liye kaafi compatible rahi. Sales team kaafi helpful thi timing explain karne mein, toh mujhe lagta hai ki wo sab genuine try kar rahe hain. Thoda aur clarity mil jaye payment details mein, toh better ho sakta hai. Par jin hours mein kaam karti hoon, woh software training acche se suit karti hain, which was a nice surprise.

    Ekta GuptaGoa, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Responsiveness was a bit iffy

    Had a mixed bag experience while trying to get answers before signing up. Sometimes they got back to me quickly, other times it was a bit slow. Generally okay, but could be better.

    Laura ShahKerala, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Most clarifications fell on me, pricing clarity stood out

    My take on the sales process is mostly positive but there was a small hiccup I noticed early on. From signing up to receiving invoices, everything was pretty standard and clear enough to proceed without big questions. Yet, I found that a lot of details about how the software’s calling tools and the database feature worked in tandem had to be figured out on my own. The training videos were helpful, but I had to spend quite some time experimenting to get the full picture. That self-direction was fine, just a bit more upfront explanation might have saved time. On the bright side, the pricing and billing structure was communicated transparently—no hidden fees or confusing labels, which really stood out given my previous experiences with similar products. Customer support was available, but I primarily relied on my own efforts. Overall, if you’re comfortable with a bit of self-learning, this service is a solid match; just be prepared to clarify some of the technical parts independently.

    Shobha LokhandeNagaland, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Thoda tricky tha find karna, par shayad try phir nahi karunga

    Maine socha tha ke sales process simple hoga, lekin mujhe apni zarurat ka exact software feature dhoondhne mein thodi problem aayi. Website ka layout theek hai, par search aur filters thode confusing lage. Call karke support se poochha toh unhone madad ki, par tab tak mujhe already kaafi time laga hua tha. Jo documentation thi, wo bhi thodi incomplete lag rahi thi mere liye. Matlab, good points hain jaise ki response time theek tha and kisi tarah ki hidden charges nahi dikh rahe, par overall jo experience tha, usme thoda struggle zyada hua. Isliye shayad main dubara ye process repeat nahi karunga unless wo changes karte hain user jo journey ko easy banaye.

    Naveen Vijay JoshiUttarakhand, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Shuru karne mein zyada der lag gayi, patience zaruri tha

    Pehli baar jab maine WFHI software ke baare mein jaana toh laga simple hoga start karna. Lekin sales process mein thoda time waste hua, kyunki documents aur payment related queries ka jawab lene mein der lag rahi thi. Sign-up aur invoice process thoda complex tha, jo mujhe frustrating laga. Onboarding start karne tak mujhe kai baar call karni padi unki telephonic support se, par har baar response kaafi alag mila. Training sessions bhi thode slow chal rahe the mere liye, isliye main expected pace pe nahi chal paayi. Dialer aur database features bhi itni smoothly work nahi kar rahi thi initially. Yeh thoda time-consuming process tha aur aakhir mein software ka use shuru kar payi. Yeh experience kisi ke liye patience wali cheez hai, specially agar apko fast start karna ho toh.

    Pallavi ChatterjeePuducherry, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerSales and pre-purchase

    Clear labels but better for organised users

    I found the sales material to be fairly straightforward and the labels on the product pages were mostly clear. The sign-up process explained the invoicing options well enough, though some terms could have been simplified for new users. It seemed designed for someone comfortable with tech tools rather than absolute beginners. For example, the description of the calling feature used jargon that might confuse someone unfamiliar with remote working software. The database functionality was described adequately, and I appreciated that they highlighted the automatic updates and priority support available. That said, I think it suits people who already have some experience managing remote workflows and want software to streamline operations, rather than those looking for an extensive hand-holding approach. It might be less suitable for complete novices who need more explicit guidance about individual components before purchasing. The warm tone in the communication was helpful, but I would have preferred slightly more detailed explanations about how exactly the training supports onboarding. Overall, the sales information is quite balanced but leans towards buyers who are willing to figure out some aspects on their own.

    Deepti MishraAndhra Pradesh, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy