not for those expecting a simple solution
I looked at the sales information and thought the software and training would be straightforward and quickly set up. Unfortunately, the process was more complicated than I expected. The sign-up seemed simple but the invoicing took longer to understand than was advertised. There was a lot of waiting and back-and-forth with telephonic support that did not resolve my difficulties efficiently. It took more effort to get the dialer working properly with the database than I had anticipated from the initial description. I do not think this service would suit someone who wants a quick or plug-and-play setup. If you are comfortable troubleshooting and investing significant time in onboarding and learning the platform, it might work for you. For me, it has been frustrating and not what I expected going in. I feel that the materials and support on sales did not match the reality of the onboarding flow or software complexity. Overall, this is not the right fit for those like me who expected a more guided experience.