Would definitely consider using WFHI again despite some minor delays
I recently explored the sales and pre-purchase process with WFHI's software, and overall, I found the team quite responsive. Initially, I was trying to understand the onboarding flow and how the training modules would integrate with my remote workflow setup. Each time I had a question, the telephonic support was quick to respond, which really helped me stay on track. The sign-up and invoicing procedures were also smooth and straightforward, allowing me to focus more on testing the software. However, there was a minor delay in clarifying some billing inquiries, which caused a bit of confusion, though nothing too serious. The calling tools and the dialer behaved as expected and adapted well to my needs during the trial period, making setup easier than anticipated. The automatic updates rolled out without causing disruptions, which was reassuring. I appreciated that the database feature was easy to access and fitted well into my workflow, helping keep contacts and calls organized. Despite the small hiccup with invoicing clarification, I felt supported throughout and would do this process again if needed for remote workflow solutions.