Training was helpful but expected less waiting and repeated info
Initially, I expected the training and onboarding to be more streamlined and to involve fewer pauses or backtracking. While the content was clear enough and gave useful insights into using the calling tools and the database features, there were several moments where I had to wait for telephonic support to respond or schedule follow-ups. At times, I also felt that some points were repeated multiple times during the sessions, which slowed my learning pace. The automatic updates were generally smooth but occasionally caused minor confusion about which version we were working on, requiring clarifications in subsequent training calls. On the positive side, the sign-up and payment steps were well explained and easy to complete, which made initial access hassle-free. The onboarding sequence mostly made sense but could have been paced better to avoid downtime between steps. Overall, the training met my needs but was a bit more drawn out than I hoped, meaning I had to be patient and occasionally revisit information I thought I understood well already. It's a mixed experience, balancing helpful instruction with some inefficiencies in timing and repetition.