The onboarding clarity was good, with one highlight
Overall, the training and onboarding experience had a pretty solid approach. The modules were straightforward, and most things were explained clearly enough to get started. What stood out the most was how the database feature was introduced—it was simple to understand and very practical for managing remote workflows. However, a few parts of the training felt a little rushed, especially the detailed explanation of the calling tools. The automatic updates were a nice touch and updated the software seamlessly in the background. The telephonic support was helpful but didn’t stand out as exceptional. The payment and invoicing process was user-friendly with no issues. While not perfect, the onboarding definitely gave me enough clarity to start using the platform effectively. I appreciate the balance of thoroughness and brevity in the materials delivered.