Training unfolded better than I expected overall
Initially, I thought onboarding would be a one-off setup hurdle, but day to day using the WFHI training showed a steadier learning curve than I expected. The exercises and modules actually built on one another gradually, which helped me understand remote workflows more clearly each day rather than just pushing through basics at the start. I appreciated that the system didn’t overwhelm me with too much info from the get-go; it paced training practically across several sessions. On the other hand, I sometimes wished the call-related features had clearer demos integrated within the training as I found myself referring back to manuals occasionally. Despite that, the ongoing support boosted my confidence regularly since I felt my queries were heard and addressed in a timely manner throughout the week. Navigating the database and updating process also became smoother after repeated use, and I liked that the software automatically rolled out necessary updates without disruption. Signing up and the initial invoices were straightforward enough, but it was the continuous learning environment that made this experience valuable overall. I would say the training and onboarding felt supportive and progressive day to day, though I expect some will find certain technical tools less intuitive at first.