Reviews
See what people say about their experience with WFHI — positive, critical and everything in between.
4.0out of 5
Based on all 3,84,296 published WFHI Reviews.
2,88,321 of 3,84,296 reviews include a verification label.
Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.
Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.
69,080 matching
Mainne kisi specific cheez ko samajhne mein thoda time lagaya, lekin overall explanation bohot clear thi. Jo highlights bataye gaye they, wo sach mein useful the. Waise kuch jagah pe clarity aur chahiye thi, lekin ye sab thik ja raha tha. Thoda aur clarity hoti, toh aur easy hota samajhna.
Looking back, I feel like the pre-purchase experience could have been smoother. Jab maine first time sign-up karne ki koshish ki, toh lag raha tha ki process thoda unnecessarily slow hai. Sales aur enquiry ke dauran mujhe kai baar wahi details deni pad gayi jo already diye hue the, jo thoda frustrating tha. Kabhi kabhi mujhe response aane me kaafi waqt lagta tha jisse patience test hota raha. Yeh repetition aur waiting ka combo mujhe sochne par majboor karta hai ki kya main fir se ya kisi aur ke liye waise hi experience face karungi? Kuch baatein clearly explain nahi hoti thi phone pe aur mujhe email ke through baar-baar confirm karna padta tha. Jo training aur software ke details the, woh theek lagti thi lekin sales aur sign-up part mein improvement ki zaroorat hai. Haan, invoicing aur payment process basic level par theek tha, par overall contact aur coordination mein delays ne impact dala. Abhi bhi sochti hoon ki kya main dubara is company ka use karungi ya nahi, shayad patience ho toh karungi.
Mujhe WFHI ke sales aur pre-purchase phase me jo sabse accha laga woh tha response time. Jab bhi main sawal karti thi about software features ya training ke process ke baare mein, aapki team ne mujhe jaldi se reply diya. Ye toh sach hai ki aise customer service ka experience rarer hota hai aaj kal. Lekin, ek chhoti si baat jo mujhe miss hui, woh thi thodi detailed explanations ki kami. Kabhi kabhi reply jaldi aate the par emphasis utna thorough nahi hota tha, jisse kuch questions implement karne me dheemi roshni hui. Par overall, aap logon ki responsiveness ne bahut positive impression diya mujhe aur ye mujhe vishwas dilaaya ki main jab tak training complete karti rahungi, tab tak mujhe support milta rahega. Mujhe yeh surprise ki thi, aur main sochti hoon ki yeh chhoti si jagah thodi aur sudhar ho sakti hai.
Before purchasing the software and training services, I had to figure out much of the process on my own. The sales info available wasn’t fully comprehensive about onboarding timelines or the nuances of the calling tools. I had to spend time reading through manuals and watching training sessions to understand how to make the most of the database feature and the dialer. While the sign-up and payment processes were clear and straightforward enough, detailed explanations of how automatic updates impacted software performance were missing. The telephonic support was accessible but sometimes lacked guidance on specific issues unless I was very precise with my questions. After some trial and error, I gradually got a reasonable handle on the workflow and how all features interacted. Overall, it was a positive experience, but the learning curve was steeper than I initially expected because a lot had to be worked out independently rather than explained upfront.
Software use karte waqt sabse badi dikkat yeh thi ki yeh mere actual working hours ko bilkul suit nahi karta. Training aur setup toh chal gaya easily, aur dialer theek kaam bhi karta tha, par timing options flexible nahi the. Main jab calls karna chahta tha mere convenient hours mein, tab system support ya features available nahi the, jo main expect nahi kar raha tha. Payment process bhi complicated laga, lekin timing ka issue sabse jyaada frustrate karne wala tha. Ye software agar apne hours thoda adjust kare toh main use continue kar sakta tha, par abhi ke liye ye mujhe fit nahi karta. Isliye main dissatisfied hoon, bas itna kehna chahta hoon ki working hours pe thoda dhyan dena chahiye.
Mainne WFHI product ko purchase karne ke baad har din use karta raha, aur mere experience thoda mixed raha. Jab maine expect kiya tha ke calling tools itne smooth chalenge jitna first demo mein lage the, toh kuch dino baad unmein thodi glitches aayi, jaise ki dialer kabhi kabhi hang karta tha aur slow response deta tha. Lekin database feature aur training materials toh theek-thaak chale, jinse main apne daily workflows ko manage kar payi. Shayad jo log beginner hain ya jinhe zyada technical support chahiye, unke liye yeh thoda challenging ho sakta hai. Jo log thoda tech-savvy hain, unko shayad theek lage. Isliye main kehti hoon ke ye product har user ke liye suit nahi karega.
Mujhe jo sabse jyada problem lag rahi thi woh ye thi ki sales process mein kafi baar repeat karna padta tha apni details. Kabhi kabhi lagta tha ki main baar baar wahi questions ka jawab de rahi hoon, jo time waste lagta tha. Sign-up ke time payment process samajhna tha, aur usme thodi delay hui information milne mein, matlab ki perfect timing se thoda slow tha poora flow. Onboarding mein training modules dhundhna bhi mushkil hua, kai baar wait karna pada response ke liye. Lekin calling tools jo hain, wo thode acha integrate hue hain mere workflow mein, dialer bhi thik thak chal raha tha. Database maintain karna thoda challenging tha initially, par ab use karna start kar diya hai. Telephonic support se jo baat ki, unhone patiently samjhaya cheezein, aur mujhe lagta hai ki agar ye wait na hota toh achha hota. Overall, thodi difficulties rahi, par jo help mili, wo credible thi. Toh mixed experience tha with some useful support and thoda frustration bhi.
Woh sales process thodi confusing lagi mujhe initially, kyunki sab labels aur wording thik se clear nahi thi. Jab main software aur training ke baare mein padha, tab lag raha tha ki shayad beginners ke liye zyada straightforward ho sakti thi ye shell. Bahut baar mujhe lagta tha, "Ye feature kya kar raha hai?" Ya "Ye label kis problem ko solve karega?" Lekin agar aap pehle se remote workflows ka experience rakhte ho, toh shayad sab samajhna thoda aasan hoga. Sign-up aur invoicing process simple tha par thoda sa fast na hone se irritation jaisi feeling aayi. Overall, un logon ke liye jo thoda tech-savvy hain aur apne workflow ko remotely establish karna chahte hain, WFHI ka setup acha rahega. Par agar aapko pehle se zyada guidance ki zaroorat hai, toh shayad yeh product thoda challenging ho sakta hai. Ye mila jula experience tha, isliye main chaar star dungi.
I found your sales information really hard to navigate. When I tried to sign up, there wasn’t clear guidance on what software features were included or how the training would proceed, which left me confused. The payment and invoicing options were not easy to locate, and I ended up wasting time trying to figure out what was necessary to access the calling tools or database features. Even attempting to get telephonic support didn’t help as phone assistance hours were unclear. Overall, I couldn’t get to the information I needed quickly and this meant I gave up on the process entirely rather than move forward.
I found the workflow to be quite suitable for the kind of hours I usually put in. Specifically, during one evening when I was going through the training modules, everything lined up neatly with my available time. However, apart from that specific moment, the scheduling felt a bit vague, and I wasn’t always sure when exactly support or updates would be available during my actual working hours. The sign-up and invoicing part was straightforward enough, so no issues there. The dialer worked well across the week, fitting easily into my daily tasks without needing too much adjustment. Overall, if I were telling a friend, I’d say the system fits decently with my schedule, but a clearer indication of timings and maybe a slight tweak in training availability would make it even better. Right now it’s good but could become great with those small fixes.
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