Socha tha better hoga, par sales process me kaafi wait aur repeat hua
Looking back, I feel like the pre-purchase experience could have been smoother. Jab maine first time sign-up karne ki koshish ki, toh lag raha tha ki process thoda unnecessarily slow hai. Sales aur enquiry ke dauran mujhe kai baar wahi details deni pad gayi jo already diye hue the, jo thoda frustrating tha. Kabhi kabhi mujhe response aane me kaafi waqt lagta tha jisse patience test hota raha. Yeh repetition aur waiting ka combo mujhe sochne par majboor karta hai ki kya main fir se ya kisi aur ke liye waise hi experience face karungi? Kuch baatein clearly explain nahi hoti thi phone pe aur mujhe email ke through baar-baar confirm karna padta tha. Jo training aur software ke details the, woh theek lagti thi lekin sales aur sign-up part mein improvement ki zaroorat hai. Haan, invoicing aur payment process basic level par theek tha, par overall contact aur coordination mein delays ne impact dala. Abhi bhi sochti hoon ki kya main dubara is company ka use karungi ya nahi, shayad patience ho toh karungi.