Clear enough for some, not for everyone
The sales process was pretty straightforward but leaned towards those already somewhat tech-savvy. I found the explanations sufficient for deciding if the software fit my needs, but some of the terms were not fully broken down for complete beginners. If you know a bit about remote workflows and software onboarding, this will likely suit you well. The payment and invoicing was direct, so no confusion there. However, if you require a very hand-holding approach or detailed walk-through on every step, this might not be the best fit. They cover the software training well once you sign up, but pre-purchase, the info could be clearer about what tools are included and how complicated the setup might get. Telephonic support seems available but I didn't test their depth as I managed the process independently. Overall, it’s a decent balance between enough information to purchase confidently and some areas where I wished for simpler breakdowns. So this product will suit users who can pick things up quickly and handle some of the initial self-navigation themselves. If that’s not your style, I’d look elsewhere because this is not a fully guided experience before purchase and that could be frustrating. No worries with sign-up or payments though; those parts were fine and uncomplicated.