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4.0out of 5

4 out of 5

Based on all 3,88,377 published WFHI Reviews.

2,91,313 of 3,88,377 reviews include a verification label.

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WFHI Reviews

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  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training mein ek cheez bohot kharaab lagi

    Mujhe lagta hai ki jo training aur onboarding ka process tha, wo mere liye bilkul suit nahi karta tha. Pehla din thoda okay tha, par uske baad ka experience thoda frustrating ho gaya. Har roz jab mein software use karti thi, mujhe lagta tha ki woh system thoda slow hai aur bahut baar error aate the. Training session ke dauran jo basics samjhaye the, wo mera daily kaam handle karne ke liye enough nahi the. Mujhe lagta hai ki training wali cheez ko thoda aur practical banaya jana chahiye tha. Kabhi kabhi mein sochti thi ki mujhe pehle se hi kuch aur seekhna chahiye tha, par fir ye socha ki yeh training hai toh combined hona chahiye tha day to day tasks ke saath. Phir bhi, jo call dialer feature tha, uska use karne mein mujhe clarity nahi mili. Recording aur database mein entries daalne ka process bhi baar baar complex lagta raha. Overall, training meri expectation par pura nahi utra, main kahungi ki mujhe zyada interactive aur hands-on sessions chahiye the, tabhi shayad main isse efficiently use kar pati.

    Mridula TandonUttar Pradesh, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    A balanced setup experience

    Overall, the setup for the software felt like a mix of one-time tasks and ongoing adjustments. Some parts were clear cut, while others required more tweaking over time than I expected.

    Priya SethiHimachal Pradesh, IndiaExperience: Published:
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  • 4 out of 54 of 5Verified purchaseTraining and onboarding

    Socha tha thoda zyada easy hoga, par acha tha

    Training aur onboarding ki baat karun toh starting mein mujhe laga tha ki sab bahut zyada smooth aur straightforward hoga, par practical day to day use mein thoda different experience mila. Shuruaat mein kuch cheezein samajhne mein time laga, especially jab dialer aur database features ko integrate karne ki koshish kar raha tha main. Lekin gradually, roz ke use ke dauran system kaafi user-friendly feel hone laga, aur training sessions mein diye gaye tools bhi kaam aaye. Jo choti-moti problems aayi, unka solution main khud dhundhne ki koshish ki, kyunki har baar telephonic support ka wait karna feasible nahi tha. Payment aur invoicing ka process bhi theek tha, bas thoda slow lagta tha kabhi-kabhi. Overall, jitna expect kiya tha uske aas paas experience raha, aur main kahunga ki daily use ke liye yeh software kaafi helpful hai, bas foundation thoda faster set hota toh behtar hota. Training ka content achhi tarah se cover karta hai, par kuch aur examples ya live help chahiye tha kabhi kabhi. Fir bhi, main isko recommend kar sakta hoon unke liye jo patience ke saath seekhna chahte hain.

    Raj JoglekarLadakh, IndiaExperience: Published:
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  • 1 out of 51 of 5Unverified experienceTraining and onboarding

    Bahut mehnat ke baad bhi confidence nahi mila training ke baad

    Maine training aur onboarding process bahut dhyaan se follow kiya, lekin mujhe khud par confidence nahi hua ki mein software ko sahi tareeke se use kar sakti hoon. Material thoda zyada technical tha aur jo examples diye gaye wo practical life mein utne applicable nahi lage. Support se baat ki, par lagta tha ki woh bhi mujhe clearly samjha nahi paa rahe hain. Mujhe step-by-step training ka expected structure nahi mila, balki thoda scattered content milne ki wajah se confusion badhta gaya. Sign-up aur payment process complicated nahi thi, par ye sab tab meaningful hota jab training itni clear ho ki insan bina rukawat kaam kar sake. Mere liye ye process frustrating aur exhausting tha, aur last mein mujhe laga ki mere time kaafi waste hua. Agar training thoda zyada organized aur user-friendly hoti, toh shayad confidence aata lekin abhi is experience ke basis par mai is product ko aage use karne ke liye taiyar nahi hoon.

    Ramya DubeyMizoram, IndiaExperience: Published:
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  • 5 out of 55 of 5Verified purchaseTraining and onboarding

    overall process kaafi smooth laga with its twists

    Jab main training aur onboarding complete kar rahi thi to kai baar chhoti chhoti problems aayi, jaise dialer ka setup thoda confusing tha initially aur database feature ko fully samajhne mein bhi time laga. Par sabse acha part yeh raha ki har problem ko solve karne ke liye resources available the jo main bad mein padh kar samjhi. Training modules aise design kiye gaye the ki agar tum galti se kuch miss karo, toh bhi tum phir dobara try kar sakti ho, aur iska mujhe kaafi fayda hua. Mujhe lagta hai yeh approach training ko pressure free banata hai, kyunki ghar se kaam karte waqt hum sab busy hote hain aur perfect ek baar mein sab kuch samajhna mushkil hota hai. Onboarding ka overall experience pleasant raha, even jab cheezein uljhan wali ho jati thi. Mujhe ye bhi yaad hai ki telephonic support ne mujhe issues ko handle karne mein help di, aur priority assistance ne to ek confident feel diya jab mujhe quick response chahiye tha. Reflection ke baad yeh kehna chahungi ki training ka overall feeling thi “Manageable aur supportive”, jo mere liye kaafi important tha.

    Simran BakshiHimachal Pradesh, IndiaExperience: Published:
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  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Surprisingly much setup was ongoing, not just a one-off

    I had expected the onboarding process to be a one-time effort, but to my surprise, much of the setup turned out to be ongoing. Initially, the training sessions focused on getting the basic software configuration right and using the dialer effectively. That part was actually fine and fairly straightforward. However, as I progressed, the training revealed that certain database customization and workflow integrations required constant tweaking to keep things running smoothly. This maintenance was something I wasn’t warned about beforehand. It felt like I was continually adjusting settings weekly rather than completing a setup phase and moving on. The automatic updates sometimes helped by adding minor features but also occasionally changed settings unexpectedly, leading to more adjustments on my end. The support team was reachable by phone, and while they were polite, the guidance I received was often too general to resolve my detailed questions about ongoing configurations. Overall, while the initial setup wasn’t difficult, the ongoing nature of the tasks was unexpected and made me reconsider how much time I could dedicate to this platform continuously. On the plus side, invoicing and payments were smooth and clearly communicated, which was one less thing on my mind.

    Poonam PalkarSikkim, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Training hours bilkul suit nahi kiye

    Main soch rahi thi ki onboarding kaafi smooth hoga, par asli mein training ke hours mere actual work schedule se bilkul match nahi kiye. Jab main roz ke kaam ke saath training session attend karne ki koshish karti thi, toh timing itni alag thi ke main khud ko manage nahi kar pa rahi thi. Kuch sessions bahut late chal rahe the, aur main fresh bhi nahi rehti thi unmein participate karne ke liye. Matlab ek point pe socha ki shayad mera schedule flexible karna hoga, par woh experience itna frustrating tha ki main ruk gayi thi beech mein hi. Support se try kiya baat karne ke liye, par unhone jo hours bataye training ke liye, woh real mein mujhe kaam ke hours ke saath adjust nahi hua. Training material kaafi achha tha lekin phir bhi jab timing suit nahi karta toh kuch bhi mushkil lagta hai. Jab main sign-up ki, mujhe laga tha ki onboarding easily cover ho jayegi mera work timing ke hisaab se, lekin ab lagta hai ki main apne routine mein adjust kar paungi yeh system kabhi. Humne database aur dialer ke features bhi use kiye, par training session ke mismatch ke wajah se mujhe lagta hai ki main poori tarah se unhe samajh nahi paayi thi aur isse main aur zyada confused ho gayi thi. Overall yeh experience is liye disappointing hai, kyunki timing accurate nahi thi jo mujhe chahiye thi.

    Deepti RegeDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
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  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Very frustrating experience overall, still reflecting on why it failed

    When I first started with the onboarding and training, I felt optimistic, but over the weeks, it became clear the system was not fitting well with my daily workflow. The day-to-day operations were clunky and inconsistent. Training sessions often skipped over important details, leaving me confused about how to properly use the dialer and update the database. Automatic updates sometimes caused features to break, which made me lose time figuring out workarounds. Telephonic support was slow and unhelpful when I called for problems happening repeatedly. The onboarding flow, while seemingly straightforward, didn’t prepare me adequately for the real challenges. I thought the software would streamline remote tasks, but instead, I found myself battling unexpected glitches. This ongoing struggle led to a lot of frustration. Reflecting back, I realize it may not have been the right fit for my needs or work style, but overall, my experience has been disappointing.

    Arun SinghChhattisgarh, IndiaExperience: Published:
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  • 2 out of 52 of 5Verified customerTraining and onboarding

    Reflecting on the training and onboarding sequence, I can't say it ever fully made sense to me. Alth

    Reflecting on the training and onboarding sequence, I can't say it ever fully made sense to me. Although the team provided the steps and the cursory explanations, the order felt disjointed, and I struggled to connect each part effectively. What was supposed to be a progressive learning process seemed to jump around topics without clear transitions. I remember at one point being completely lost during the database setup, as it felt out of context given what had been covered earlier. I found that the dialer instructions were a bit better but still insufficient when considered as part of the whole. Even after several follow-ups with the telephonic support, things did not become clearer. In the end, the moment it was supposed to click for me didn't arrive, which made the onboarding experience frustrating and less productive than expected.

    Gita VenkatesanChhattisgarh, IndiaExperience: Published:
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  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Mixed feelings on onboarding, some steps seemed out of order

    When I went through the training and onboarding, I had this feeling that something was off about how things were laid out. The sign-up and invoicing were straightforward enough, so I got started quickly. But as I moved through the training modules, it felt like the software dialer and the database feature were introduced a bit too late in the process — which made me wonder why they didn’t come earlier when they are actually key for most workflows. Also, the automatic updates rolled out during a session which was a little distracting, though I appreciated they happened without me having to do anything. The telephonic support overall was decent but I found myself repeating questions because sometimes the answers weren’t immediately clear. I guess the onboarding was not a total mess and I got through it okay, but I wish the order of delivery was slightly more logical. I keep going back to that point because it would have made my experience smoother if the important workflow tools had been prioritized early on. Still, it works and I’m not totally down on it.

    Neeraj ShettyRajasthan, IndiaExperience: Published:
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About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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