Very frustrating experience overall, still reflecting on why it failed
When I first started with the onboarding and training, I felt optimistic, but over the weeks, it became clear the system was not fitting well with my daily workflow. The day-to-day operations were clunky and inconsistent. Training sessions often skipped over important details, leaving me confused about how to properly use the dialer and update the database. Automatic updates sometimes caused features to break, which made me lose time figuring out workarounds. Telephonic support was slow and unhelpful when I called for problems happening repeatedly. The onboarding flow, while seemingly straightforward, didn’t prepare me adequately for the real challenges. I thought the software would streamline remote tasks, but instead, I found myself battling unexpected glitches. This ongoing struggle led to a lot of frustration. Reflecting back, I realize it may not have been the right fit for my needs or work style, but overall, my experience has been disappointing.