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Reflecting on the training and onboarding sequence, I can't say it ever fully made sense to me. Alth

2 out of 52 of 5Verified customerTraining and onboarding

Reflecting on the training and onboarding sequence, I can't say it ever fully made sense to me. Alth

Reflecting on the training and onboarding sequence, I can't say it ever fully made sense to me. Although the team provided the steps and the cursory explanations, the order felt disjointed, and I struggled to connect each part effectively. What was supposed to be a progressive learning process seemed to jump around topics without clear transitions. I remember at one point being completely lost during the database setup, as it felt out of context given what had been covered earlier. I found that the dialer instructions were a bit better but still insufficient when considered as part of the whole. Even after several follow-ups with the telephonic support, things did not become clearer. In the end, the moment it was supposed to click for me didn't arrive, which made the onboarding experience frustrating and less productive than expected.

Gita VenkatesanChhattisgarh, IndiaExperience: Published:
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