Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,88,615 published WFHI Reviews.

2,91,491 of 3,88,615 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Training and onboarding
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

81,152 matching

Back to the start of the list
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Training Se Clear Nahin Hua, Shaayad Aage Bhi Need Karunga Help

    Main WFHI ki training aur onboarding process ko lekar kuch mixed feelings rakhta hoon. Training session mein basic cheezein toh sikhayi gayi thi, lekin mujhe laga ki main abhi bhi software ke kuch features ko use karne mein confident nahi hoon. Ye thoda confusing bhi tha kyunki kuch tools, jaise ki dialer aur database integration, main apne hisaab se properly set up nahi kar paya. Mujhe lagta hai ki main future mein bhi jab naye updates aayenge to phir se support ki zarurat padegi, kyunki initial training se sab kuch grasp kar pana thoda mushkil tha mere liye. Signing up aur payment process theek-thaak tha, koi badi dikkat nahi aayi wahan, aur automatic updates ne kaam ko thoda aasaan banaya. Par fir bhi main feel karta hoon ki training mein thoda detail ya hands-on practice jyada honi chahiye thi takii main independently software ko use kar saku. Support ne kaafi efforts kiye mujhe guide karne mein, par main khud se bhi thoda help chahunga next time agar nai cheezein seekhni ho. Overall, experience warm tha, par clear nahi tha ki main bina help ke aage bhi acha karunga ya nahi. Yeh mujhe sochne par majboor karta hai ki shayad main future mein extra help lene se bach nahi sakta.

    Alok NeneWest Bengal, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified customerTraining and onboarding

    Thoda confidence mila, par zyada nahi

    Training aur onboarding ka process start kiya tha maine with thodi excitement. Training session mein woh ek moment tha jab dialer ki simplification samajh aayi, us waqt main thoda confident feel kar rahi thi ki use kar paungi. Par baaki ke steps mein pura clarity nahi thi, jo mujhe thoda confuse karta raha during onboarding. Jo database integration ki baat hai, usse thoda struggle hua as expected. Overall, training structured tha, par mujhe poora yakin nahi hua ki main next step bina support ke kar paungi. Payment aur invoice samajhne mein koi dikkat nahi aayi, wo theek tha. Lekin jab baat software ke roz ke kaam ki aayi, toh lagta tha ki abhi mujhe support ke bina kahin ruk jana padega. So, good moments the, par confidence level thoda weak hi tha.

    Chaitali Rekha DeodharSikkim, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Not for those wanting fast, helpful training support

    I had hoped that the training and onboarding support would be very responsive and helpful, especially since working remotely needs quick clarifications. Unfortunately, that wasn’t the case. Compared to other platforms I’ve tried, WFHI’s team took longer than I expected to reply to some of my questions, and sometimes the responses were vague. The onboarding process itself aimed to be straightforward, but I felt stuck in certain steps, such as setting up calling tools and integrating the database, which slowed me down. For someone comfortable troubleshooting on their own, this might not be an issue, but for users who want fast helping hands right away, I don’t think this would suit them well. The software was fairly easy to access once set up, and automatic updates didn’t disrupt my workflow, which I appreciated. Billing and payments were clear and the invoices accurate, so no issues there. My overall experience left me feeling it’s more suitable for people who prefer independent working assumptions rather than those who rely heavily on support during onboarding.

    Lavanya KadamArunachal Pradesh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseTraining and onboarding

    Training timing didn’t quite fit my work hours

    The training schedule didn’t match well with the hours I usually work. It felt like sessions were timed mostly for a different daily routine than mine, which made attending some parts harder. I could keep up with the content when I managed to join, but the timing made it inconvenient. The onboarding material itself seemed okay, but the hours suggested for training were not really suited to my availability. I wouldn’t say the training was bad, just that the timing wasn’t flexible enough for me. Adjusting the schedule might help others in similar situations. For now, it’s a mixed feeling because of that timing clash.

    Abhijit KapadiaLakshadweep, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training and Onboarding - direct and usable

    The whole training and onboarding process felt very straightforward. I was able to find the resources and instructions I needed without any hassle. The materials were organized neatly, so I could quickly identify the sections related to using the call dialer and managing the database. While there weren't many excessive details, the information provided was enough to get me started efficiently. Telephonic support was available whenever I had a question, which was a practical addition. The only thing missing was a bit more depth on some advanced features that could have helped me understand the software better. So overall, the experience was direct and usable, fitting well with my working style and allowing me to get up and running with minimal delays.

    Sanjay VarmaJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseTraining and onboarding

    Honestly, not what I expected compared to previous training

    I was really hoping WFHI’s training and onboarding would be smoother than what I’ve used before. Typically, I expect a neat guided process, but this felt a bit clunky and disorganized by comparison. The modules weren’t as clear or engaging, and I had more confusion around key steps. For example, setting up the dialer and learning to use the database took longer than I thought it would because the training materials didn’t cover those parts clearly. In my previous experiences with other platforms, I felt more prepared to start working immediately. Here, I was left with a sense of fumbling around for too long. It didn’t meet the expectations I had based on what I know good onboarding should be like. Honestly, I’m left frustrated because it felt like a step down from what I’m used to – the kind of thing I wouldn’t recommend to a friend if they wanted something quick and efficient.

    Vaibhav Harish PatelJammu and Kashmir, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified customerTraining and onboarding

    Training ka overall experience thoda mixed tha

    Training aur onboarding ki baat karun toh start mein thoda confusing laga mujhe. Jab pehli baar portal use kar rahi thi, toh woh database feature dhoondhna tha jo kaafi important tha mera workflow ke liye. Lekin mujhe lag raha tha ki wo itni easily accessible nahi hai jaise expect kiya tha. Kabhi kabhi, jab main software ki calling tools ko try karti thi, toh dialer thoda slow respond karta tha, jiski wajah se frustration hui. Par wapas jaake jab training ka dusra module dekha ki unhone clear step-by-step tutorials diye hain, toh thodi clarity mili. Training sessions ke andar support team ke saath baat bhi ki, jo kaafi patient the, par kabhi kabhi lagta tha ki continuous assistance thoda kam hai, matlab jab koi question repeated hota toh doosri baar se thoda jaldi respond karna chahiye tha. However, invoicing aur payment process mein koi problem nahi aayi, wo clearly explained tha aur sign-up bhi smooth tha mera. Jo automatic updates regularly aate hain, woh software ko thoda up-to-date rakhte hain, lekin kabhi kabhi ye updates mere workflow mein interruption leke aate hain. Toh haan, overall yeh opinion hai ki training aur onboarding thoda better ho sakta tha, especially jab help dhund rahe ho tab. Par jitna possible tha, main karne ki koshish kar rahi thi aur aage bhi karungi, bas thoda aur streamline karoge toh bahut accha hoga.

    Indira ShettyOdisha, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    Training aur setup – kya expect kiya tha, woh mila hai

    Maine socha tha ki training ke baad sab kuch set ho jayega aur onboarding ekdum smooth chalega, par thoda zyada ongoing steps hain jinka mujhe initial me andaza nahi tha. Training sessions clear the aur software ka basic use samajhna easy tha, lekin phir bhi mujhe regular basis par kuch naye functions seekhne pade, jo thoda extra effort tha. Jo initial setup ek baar karna tha, usme database setup aur dialer configuration included tha, yeh accha tha ki yeh ek baar me kaafi kuch cover karta hai. Lekin ongoing mein jo updates aur naye features add hote hain, unko regularly samajhna aur implement karna padta hai, jiska mujhe thoda aalas hua kabhi kabhi, especially jab mera workload zyada hota tha. Iske alawa support team se feedback lene ka process thoda slow laga. Overall, training se mera kaam chal raha hai aur system useful hai, bas thoda aur streamlined onboarding hona chahiye tha.

    Vishal ZachariahTelangana, IndiaExperience: Published:
    ShareReport
  • 4 out of 54 of 5Unverified experienceTraining and onboarding

    that moment when it suddenly all clicked in the training

    I was slowly going through the onboarding steps, and honestly, at first, it was a bit confusing. Switching between the different parts of the software, from the database to the dialer, felt overwhelming. But then, about halfway through the training session, something just clicked. The person guiding me was quick to answer when I asked questions. Their responses were clear and patient, which helped me piece together how everything fits. It wasn’t instant, but when that moment did come, suddenly using the software felt less daunting and more achievable. I was impressed with how accessible the support was throughout this — calls didn’t go unanswered, and the automatic updates kept things running smoothly without extra hassle for me. However, sometimes I had to wait a little before getting help on certain tricky points, which made me feel stuck momentarily. Overall, though, the responsiveness impressed me and made a huge difference. If the team could be a bit quicker in responding every time, that moment when everything fits would come even faster for more users like me.

    Saloni SharmaTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Unverified experienceTraining and onboarding

    Training me bada surprise tha ki kitna self work karna pada

    Training ke dauran mujhe bada surprise hua ki kitna zyada main khud se software explore karna pada. Jab main WFHI ke onboarding flow se guzri, toh socha tha ki shayad zyada step by step guidance milegi, par kaafi cheezein mujhe apne aap samajhni padi. Database feature thoda straightforward laga, lekin dialer aur calling tools ke saath kaafi trial and error karna pada. Koshish ki support se help leni, lekin thoda slow responses ki wajah se mujhe zyada rely khud par karna pada. Payment aur invoicing wali process clear thi, jo mere liye ek achhi baat thi, par training me jo hands-on approach chahiye tha, wo sahi tarah se nahi mila. Mujhe lagta hai ki beginners ko isme thoda struggle karna padhna chahiye self-learning ke liye, jo surprising tha. Waise software quality achhi hai, par agar training thodi aur accessible hoti toh shayad better hota.

    Bhavana BabuPuducherry, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy