Training ka overall experience thoda mixed tha
Training aur onboarding ki baat karun toh start mein thoda confusing laga mujhe. Jab pehli baar portal use kar rahi thi, toh woh database feature dhoondhna tha jo kaafi important tha mera workflow ke liye. Lekin mujhe lag raha tha ki wo itni easily accessible nahi hai jaise expect kiya tha. Kabhi kabhi, jab main software ki calling tools ko try karti thi, toh dialer thoda slow respond karta tha, jiski wajah se frustration hui. Par wapas jaake jab training ka dusra module dekha ki unhone clear step-by-step tutorials diye hain, toh thodi clarity mili. Training sessions ke andar support team ke saath baat bhi ki, jo kaafi patient the, par kabhi kabhi lagta tha ki continuous assistance thoda kam hai, matlab jab koi question repeated hota toh doosri baar se thoda jaldi respond karna chahiye tha. However, invoicing aur payment process mein koi problem nahi aayi, wo clearly explained tha aur sign-up bhi smooth tha mera. Jo automatic updates regularly aate hain, woh software ko thoda up-to-date rakhte hain, lekin kabhi kabhi ye updates mere workflow mein interruption leke aate hain. Toh haan, overall yeh opinion hai ki training aur onboarding thoda better ho sakta tha, especially jab help dhund rahe ho tab. Par jitna possible tha, main karne ki koshish kar rahi thi aur aage bhi karungi, bas thoda aur streamline karoge toh bahut accha hoga.