Training aur setup – kya expect kiya tha, woh mila hai
Maine socha tha ki training ke baad sab kuch set ho jayega aur onboarding ekdum smooth chalega, par thoda zyada ongoing steps hain jinka mujhe initial me andaza nahi tha. Training sessions clear the aur software ka basic use samajhna easy tha, lekin phir bhi mujhe regular basis par kuch naye functions seekhne pade, jo thoda extra effort tha. Jo initial setup ek baar karna tha, usme database setup aur dialer configuration included tha, yeh accha tha ki yeh ek baar me kaafi kuch cover karta hai. Lekin ongoing mein jo updates aur naye features add hote hain, unko regularly samajhna aur implement karna padta hai, jiska mujhe thoda aalas hua kabhi kabhi, especially jab mera workload zyada hota tha. Iske alawa support team se feedback lene ka process thoda slow laga. Overall, training se mera kaam chal raha hai aur system useful hai, bas thoda aur streamlined onboarding hona chahiye tha.