Sales approach tha thoda unexpected par achha tha
Overall, mujhe lagta hai WFHI ke sales aur pre-purchase process mein kuch cheezein alag thi jo maine expect nahi ki thi, par wo achhi tarah handle hui. Pehle toh, mujhe laga tha shayad yeh zyada technical ya jyada formal rahega, lekin jo sales team ne bataya usmein ek friendly tone thi, jisme unhone patiently meri queries samjhaayi. Thoda slow tha conversation kabhi, par detail mein sab clear ho gaya. Jo features maine expect kiye the, wo mostly match karte rahe par thoda sa extra training resources bhi diye gaye jo mujhe useful lage, especially mujhe unke dialer system ka demo pasand aaya. Par ek chhoti si cheez jo surprise kiya, wo tha ki initial invoice process thoda zyada elaborate tha, mujhe woh thoda simplify karna chahiye tha. Baaki tumhara approach customer friendly tha, aur clarity thi ki software aur training kis tarah work karenge. Yeh experience mujhe positive laga aur agar dobara kabhi zarurat hogi, toh main sochunga ki main phir se WFHI ki taraf jaun. Kabhi kabhi concerns hote hain to communication thodi faster ho toh aur achha hota. Par jo main mila, usmein thoda extra mila jaisa maine expect nahi kiya tha.