3 out of 53 of 5Verified purchaseSales and pre-purchase
It clicked only after figuring out most things myself
Honestly, I found the pre-purchase stage confusing because much of the workflow had to be figured out without clear guidance. The initial documents and sales communication didn't cover some critical aspects like dialing tool setup or database management. It was only after spending significant time experimenting and reviewing supplementary material that things started to make sense. This delay made the onboarding feel disjointed initially. While the software is functional, the upfront clarity could have been better to help me avoid unnecessary delays. Once I grasped key parts, the process improved, but that moment of clarity came late in my experience here.