Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

4.0out of 5

4 out of 5

Based on all 3,84,198 published WFHI Reviews.

2,88,246 of 3,84,198 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,060 matching

Back to the start of the list
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Kaam toh hua lekin kuch glitches bhi the

    Maine sales ke liye WFHI software ka use karna shuru kiya tha aur pehle din thoda confusion hua tha registration mein. Lekin thoda time dene par sab samajh aa gaya aur daily workflows theek se manage kar payi main. Call dialer acchi speed se chalti thi aur database feature se clients ke contacts ko organize kar paayi hoon. Lekin kabhi kabhi automatic updates ki wajah se kuch tools slow ho jaate the, jo thoda inconvenient tha during busy hours. Training sessions useful the, especially jab software kaafi naye features ke saath update hua tha. Telephonic support se jab ek baar problem hui toh response thoda late aaya, par priority assistance se baad mein issue resolve ho gaya. Invoicing aur payment ka process overall straightforward tha, par thoda aur user-friendly ho sakta tha portal. Signup phase comparatively smooth tha, par payment receipt thodi der mein mili thi jo mera doubt badhata tha. Matlab, jitna kaam chahiye tha, woh toh hua, par kuch chhote issues bhi aaye jinke liye mujhe adjust karna pada. Overall, software apne role mein effective raha, bas kuch jagah improvement ki zarurat hai.

    Divya NarayananTripura, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Pre-purchase info kaafi mixed tha

    Maine WFHI ka software lene se pehle thoda research kiya tha aur mujhe laga tha sab information easy mil jayegi jo mujhe chahiye thi. Lekin, poora process itna straightforward nahi tha jitna expect kar raha tha. Kuch details website pe toh thi par bahut zyada repetitive questions pooche gaye call pe, jo thoda annoying tha. Sales team ne koshish ki help karne ki, par response time slow tha aur mujhe proper kisi ek point tak pahunchne mein waqt laga. Jo training modules ka overview diya gaya, woh thik tha; matlab ek accha glimpse mila ki software kaisa chalega. Overall, sales aur pre-purchase interaction itna smooth nahi tha jitna maine socha tha, par kam se kam payment process clear tha toh usme koi dikkat nahi hui.

    Pratik SarinLadakh, IndiaExperience: Published:
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    sales mein clear explanation ke saath kuch surprises bhi mile

    Pahle toh mujhe laga ki sales process bohot easy hoga, par jab dialogue shuru hua toh mujhe kuch cheezein samajh mein clear nahi huyi. Step by step instructions diye gaye the, par kuch baar mujhe lagta tha ki information repetitive ho rahi hai aur kuch important points miss ho rahe hain. Kiya gaya explanation overall average tha, par handholding thoda zyada chahiye tha especially jab onboarding ki baat aaye. Mujhe thoda surprise hua ki jitna intuitive samjha tha software hoga, utna nahi tha, aur mujhe khud explore karna pada kaafi features. Par iska matlab ye nahi ke sab kharab tha, software ki capabilities acche hain aur jo jo bataya gaya tha wo mostly accurate tha. Communication team ne bhi patience dikhaya jab queries puchne ki baat aayi. Sign-up aur payment process pe toh koi issue nahi mila, wo straightforward tha. Thoda aur clarity mile toh aur influence hota decision lene mein pehle.

    Imran SarkarRajasthan, IndiaExperience: Published:
  • 4 out of 54 of 5Unverified experienceSales and pre-purchase

    Clear process but missing a few advanced details

    I appreciated the straightforward sign-up and invoicing steps you offer; these made the initial stages hassle-free and transparent. Your software’s onboarding training was well organized and helped me get familiar with the basic dashboard and calling tools. However, I found myself needing to refer back to the materials several times to clarify certain functionalities which were not immediately obvious. While your telephonic support was responsive, it didn’t resolve all my queries in the first call, so I wonder if improvements in initial support might help reduce repeated contacts. For the future, if I need to purchase or renew services, I might require further assistance with some of the more complex features like the database management and integration with other systems. I would recommend providing a bit more advanced training or quick tips within the software interface to smooth out the learning curve. Overall, you made the process easy enough and the basics clear, but there is room to enhance support to minimize repetitions or waiting on further clarifications. I will consider returning, but hope these aspects evolve for an even smoother experience.

    Bindu VasudevanWest Bengal, IndiaExperience: Published:
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    That moment I realised it wasn't what I signed up for

    When I first started the onboarding process, I expected the software to match the detailed description provided during the sales pitch. But, frankly, that moment when I began using the dialer tools was when it became clear that many features weren't as smooth or intuitive as I'd hoped. The database integration felt sluggish, and I found myself spending more time trying to navigate than actually working. The automatic updates promised improvements, but I barely noticed any difference after they were installed. I did appreciate that the invoicing and payment process was straightforward and didn't cause much hassle, which was a small relief amidst the rest. Calling customer support was a frustrating experience; I often had to wait on hold for quite some time only to get generic answers that didn't really help. The training sessions I went through covered the basics, but the depth was lacking for real-world use, leaving me more confused at times. I keep hoping that these glitches will be fixed soon, but my initial expectations were far from met. You seemed promising at the start, but the overall experience left me disappointed and doubtful whether continuing with this platform is worthwhile.

    Narendra ChatterjeeWest Bengal, IndiaExperience: Published:
  • 4 out of 54 of 5Verified customerSales and pre-purchase

    Expectation toh vaddi thi, par response thoda slow tha

    Maine socha tha ki WFHI se jald aur effective solution milega jab koi dikkat aayegi, par thoda slow response mila. Jab koi issue hua during setup, toh support team ne samajhne mein time lagaya aur quick fix nahi diya. Mujhe laga tha ki problem-solving mein zyada prompt honge. Lekin jo mila, wo thorough tha aur problem solve toh ho gaya, bas delay ho gaya. Overall, expectations thodi upar thi, milne wali help bhi thi, par timing acchi nahi thi. Kyunki kaam remote hai, time matter karta hai, aur agar wo thoda jaldi karte toh bohot acha lagta. System itself smooth chal raha hai, dialer ekdum set up hai, aur database feature bhi kuch extra help karta hai roz ke kaam mein. Par jab baat aayi difficulties ko handle karne ki, toh thoda disappointment tha. Simplified sign-up aur payment process alag se appreciation ka subject tha, easily samajh aane wala. Par jab koi glitch dikha toh wait karna pada, jo main nahi expect kar raha tha initially.

    Jaideep IyerKarnataka, IndiaExperience: Published:
  • 1 out of 51 of 5Unverified experienceSales and pre-purchase

    matlab time waste hi lagga ye sab

    Maine socha tha ki ye software mera kaam time ke according suit karega, lekin honestly ye mera expectation bilkul poora nahi kar paaya. Mera kaam jo fixed hours mein hota hai, uske liye ye system itna flexible nahi tha jaisa mujhe chahiye tha. Jab maine pre-purchase training li, toh mujhe laga tha ki onboarding process fast hoga, lekin wo itna seamless nahi tha. Dialer tools bhi mere daily usage ke hisaab se thode complicated nikle jisme time zyada lagta mere liye. Database feature mujhe suit nahi kar sakta tha mere kaam ki style ke saath. Maine sales se contact kiya tha, par unka jo approach tha wo jyada clear nahi tha mujhe ki actual mein ye mere timing ko kaise suit karega. Invoices aur payments process toh manageable tha par jo main chah rahi thi flexibility wo mera experience kharaab kar gayi. Matlab agar tumse puchun toh main kahi aur platform try karna better samjhungi. Mujhe ye sab thoda time waste lagga, jab mai chhoti chhoti cheezein samajh nahi paayi software ki due to unclear sales communication. Satta ke liye nahi tha mere liye ye sab, pura confusion bhara raha mera time.

    Leela IyengarGujarat, IndiaExperience: Published:
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Decent, no doubt, par next time help chahiye hoga

    Yaar, jab main pehli baar WFHI ka software dekha, thoda confused tha how the whole sales and billing process would chalna. Sign-up simple raha, but invoice thoda samajhna pada because kuch labels mujhe initially clear nahi lage. Training ka jo module mila tha, usme sab basic cheeze achhi tarah explain thi, toh thoda aaram mila. Lekin haan, thoda assistance zaroor chahiye thi for initial setup. Call tools and dialer mast kaam karte hain, par kabhi kabhi mujhe lagta tha ki agar telephonic support thoda jaldi mile toh zyada better rehta. Overall, transaction aur usage ka jo experience hai, woh solid raha par agle baar bhi main shayad thoda aur help mangunga, kyunki kuch chhote-chhote nuances thoda tricky lage. Matlab, package samajhne mein thoda extra time laga, par product kaafi user-friendly hai once samajh jao. Toh haan, feedback is simple: good software, but next time bhi help karta rahega.

    Vikas DhawanRajasthan, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    Clear sequence but moderate effort needed

    I found the sign-up and onboarding steps in a sensible order for setting up remote workflows. The initial software training was timed well with the database setup, which helped me align my calling tools for daily use. However, it did take a bit of effort to master the dialer during the first few days. The automatic updates kept everything current without needing extra input, making the overall structure functional and reliable. The telephonic support was useful when I needed guidance during setup, but I had to repeat some questions to get clear answers. Still, the invoicing and payment process was straightforward, which reduced any unnecessary hassle. Overall, the effort required was manageable and the sequence did indeed serve its purpose.

    Ujjwal RadhakrishnanArunachal Pradesh, IndiaExperience: Published:
  • 5 out of 55 of 5Unverified experienceSales and pre-purchase

    That moment when the setup fell into place

    I had been going through the onboarding steps with WFHI’s software and training, trying to get everything set just right. Initially, it felt a bit like a marathon, figuring out which parts needed only a one-time setup and which had to be revisited regularly. The database aspect was especially tricky for me, but once I understood that entering the bulk of client info was mostly a one-off task, it clicked. Then the ongoing updates to calling tools felt less intimidating because I could schedule them instead of scrambling each week. The onboarding flow itself took longer than I’d hoped, but it was clear that it was designed to separate the initial groundwork from the routine tasks ahead. I think the thing that really cemented my understanding was when the dialer started working smoothly with the database, without needing constant manual tweaks. It was frustrating at first, and I had explained this confusion about ongoing versus one-off setup to support multiple times, but once it made sense, my weariness eased. The automatic updates felt like a relief compared to the manual adjustments I used to dread. Overall, the experience taught me to budget my time differently between initial setup and maintenance. I’m aware it’s not always straightforward, especially when juggling several workflows, but recognizing this division was the key for me. I expect I will get more comfortable as I use the software more, but for now, that moment when the pattern became clear stands out.

    Kamal DubeyMadhya Pradesh, IndiaExperience: Published:
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.