Skip to main content

Reviews

WFHI Reviews

See what people say about their experience with WFHI — positive, critical and everything in between.

Write a reviewHow reviews are handled

4.0out of 5

4 out of 5

Based on all 3,86,723 published WFHI Reviews.

2,90,116 of 3,86,723 reviews include a verification label.

Rating breakdown — select one to filter

Filter · Sales and pre-purchase
Sort · Top reviews
How Top reviews are ordered

Top reviews use Helpful votes. Reviews with the same number of votes are ordered to show a balanced mix of dates and ratings.

Clear filters

WFHI Reviews

69,501 matching

Back to the start of the list
  • 4 out of 54 of 5Verified purchaseSales and pre-purchase

    Sales process thoda lamba tha but end mein confidence mila

    Jab maine WFHI ki services ke baare mein sochna shuru kiya toh mujhe pehle sales aur onboarding process mein thoda time laga samajhne mein. Pehle training sessions straightforward nahi lage, especially jab dialer aur database feature ke integration ka question aaya. Lekin unhone consistently mujhe bataya ki kaise software ka daily use hoga, mujhe lagta hai ye clarity important thi. Sign-up aur invoicing clear the, par initial queries ke jawab thode late aa rahe the, jiski wajah se thoda patience rakhna para. Lekin end mein, mujhe confidence tha ki main ye system use kar sakti hoon, aur unke automatic updates se software updated raha. Thoda aur quick response milta toh aur accha hota, lekin overall experience theek tha aur main ab thoda zyada comfortable feel kar rahi hoon is setup ke saath.

    Amrita PawarDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified customerSales and pre-purchase

    I would go through the sales process again without hesitation

    Comparing this to previous software and training platforms I have used, the pre-purchase and sales experience was markedly different. It wasn’t flashy or overpromising, just straightforward and practical. The sign-up was completed efficiently without unexpected complications, and the invoicing was handled cleanly without confusion. No big delays in communication and the onboarding matched what was explained right from the start. The training system and the dialer integration fit easily into my workflow, which made me confident in the whole package. Looking back, it was a sensible choice to proceed with them compared to alternatives I’ve tried before. If faced with a similar decision, I would choose this same approach again, knowing I’d get solid software and training support that is easy to navigate. The straightforwardness and consistency made the experience feel reliable without surprises, which is exactly what I wanted.

    Ujjwal BarmanRajasthan, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    Frustrating daily usage with just a few bright spots

    Initially, I was optimistic about the software and the onboarding went without many issues, which was a plus. However, as I used the calling tools and dialer day to day, I regularly encountered performance issues that made the workflow frustrating. The database feature was adequate but felt clunky and not intuitive for how I wanted to organize my information. On the bright side, the automatic updates did not disrupt my work and kept the software current, which I appreciated. Support was reactive but slow, which meant delays when I needed assistance. The sign-up and payment process was straightforward and didn't add to the hassle. Overall, while some parts of the system worked fine, the daily operational challenges often left me doubting the value it added to my remote workflow management.

    Nagesh MadhavanSikkim, IndiaExperience: Published:
    ShareReport
  • 2 out of 52 of 5Verified purchaseSales and pre-purchase

    The whole pre-purchase process felt unnecessarily slow

    I wasn't sure at first whether the sales and pre-purchase steps were really well designed. There seemed to be quite a bit of repetition in the information I received from different people over chats and calls, which made me feel like they were not very coordinated internally. Sometimes I had to wait longer than expected for replies to my emails or phone inquiries, which was frustrating given that I wanted to get started quickly. On the positive side, when I finally got through, some staff explained the database features and calling tools fairly clearly, so at least there was some value in the waiting. However, overall the entire process seemed slow and a bit disorganized, which gave me doubts about how well the onboarding and support would go once I actually started using the software.

    Ramesh TrivediNagaland, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Jo maine socha tha usse bilkul alag nikla yeh software

    Mai pehle bhi alag remote workflow software try kar chuki thi, isiliye mujhe laga tha ki yeh naya product bhi usi tarah se ya thoda better hoga. Par jab maine sign up kiya, toh pehla impression ki interface itna user-friendly nahi tha jaise maine expect kiya tha. Training process bhi confusing raha mera liye, because usually dusre software mein easy step-by-step videos milte hain, par yahan mujhe zyada support nahi mila wohi. Dialer function bilkul theek se kaam nahi kar raha tha us din, aur mujhe lag raha tha ki mujhe lagatar telephonic support lena padega, jiski mein ready nahi thi. Database integration ka kaam thoda adhura raha, aur updates ne kisi tarah ki improvement show nahi ki. Mujhe lagta hai ki yeh software meri expectations par khara nahi utara, especially compare kiya jab maine pichle options dekhe the. Ab bhi unsure hoon ki agle baar use karungii ya nahi.

    Kirti Hetal KolheTamil Nadu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Jo expect kiya, woh thoda alag mila

    Jab main software ko pehli baar dekhi, toh mera sochna tha ki sab kuch easily accessible hoga, especially database or calling tools. Lekin onboarding ke dauraan laga ki kuch labels aur options mere liye unclear the, jise samajhna tha thoda sa mushkil. Sign-up process toh straight-forward thi, par invoice samajhne mein thodi dikkat hui, especially jab payment options discuss kiye gaye. On the other hand, automatic updates ne kaafi features improve kar diye, jo ki positive experience tha. Support team se baat hui, lekin unki explanations kabhi kabhi repetitive lagti thi. Overall, main expect kar rahi thi ek seamless flow, par mujhe dono ups and downs mila, which makes me neutral abhi. Yeh software beginners ke liye thoda complex ho sakta hai, aur calling tools ke kuch features random delays dikhate hain jo frustrating hai.

    Smita SehgalLadakh, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Unverified experienceSales and pre-purchase

    confidence level toh ab theek hai

    Jab main pehle soch raha tha purchase karne ka, thoda unsure tha ki sales team kitni help karegi aur kya product meri expectations par khara utrega. Unhone training aur onboarding ke baare mein basics to bataya, par mujhe lage ki kuch details chhut gayi thi jisse clarity thodi kam ho gayi thi. Software interface accha laga, aur dialer aur calling tools bhi useful the, par sign-up process thoda slow laga aur billing ke kuch parts mujhe samajh nahi aaye turant. Support team ne help ki par response thoda late mila joh thodi frustrating thi. Overall, jitna confident tha pehle, utna ab nahi raha, par ye bhi keh sakta hoon ki ab thoda clarity mili hai features aur workflow ke baare mein. Toh mera jo outcome hai woh mid-level confidence ka hai, not bad but not perfect either.

    Varun JaiswalDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 5 out of 55 of 5Verified purchaseSales and pre-purchase

    Jab labels aur wording samajh aaye toh kaafi faida hua

    Shuru mein, WFHI ke software ke labels aur wording mujhe bahut confusing lage. Jab main sales aur pre-purchase phase mein thi, toh jo terms use kiye gaye the, woh itne clear nahi the. Yeh feeling tab tak thi jab tak main onboarding aur training complete nahi kar paayi. Lekin jaise hi main training ke different modules ko dhyaan se samajhne lagi, toh dheere-dheere wo words aur labels mujhe logically samajh mein aane lage. Aapka database feature aur dialer ke controls ka label mujhe pehle thoda overwhelming lage, lekin ab jab main unhe baar-baar use karti hoon, toh mujhe unka purpose bilkul pata chal gaya hai. Sign-up aur invoicing process bhi initially confusing tha, par jaisa main aage badhi, clarity aati gayi. Yehi moment tha jab mujhe laga ki poora structure mere liye fit ho raha hai. Agar main ek samay pe sochti thi ki yeh sab mushkil hai, toh ab main confident hoon ki main asaani se operate kar sakti hoon. Mujhe lagta hai ki aapke software ko effectively samajhne mein time lagta hai, par ek baar samajh mein aane par, kaafi faida hota hai.

    Indira SharmaDadra and Nagar Haveli and Daman and Diu, IndiaExperience: Published:
    ShareReport
  • 3 out of 53 of 5Verified purchaseSales and pre-purchase

    Samajh toh aaya, par pure clear nahi tha - would I try again?

    Mujhe laga tha jab main sign-up karungi toh sab kuch clearly explain hoga step by step, par reality thodi alag nikli. Sales team ne basic information toh di, but thodi si confusion bhi hui regarding software features aur training modules. Mujhe compare karna pada apne expectations se, joh ki kaafi detailed the, especially about onboarding and calling tools. Jo dialer system tha, uske baare mein thoda zyada explain hona chahiye tha. Sign-up process smooth tha, lekin payments aur invoices ke baare mein mujhe pehle se better informed feel karna tha. Lekin, overall experience mixed tha; kuch cheezein achhi thi jaise ki database feature, aur training sessions helpful lage mere liye. Agar mujhe phir se chance mile toh main definitely try zarur karungi, par shayad thoda zyada questions lekar aur clarity lene ke baad. Matlab samajh toh aata hai ki yeh system lagaane ke steps organized hain, par thoda better explanation se user experience aur improve ho sakta hai.

    Khushbu SidhuWest Bengal, IndiaExperience: Published:
    ShareReport
  • 1 out of 51 of 5Verified purchaseSales and pre-purchase

    Achha explanation aur kuch confusion dono tha

    Maine sales ke dauran thodi confusion feel ki thi. On one hand, jo details diye gaye the about the software and usage, wo kaafi clear the, mujhe samajh aaya ki kya expect karna hai. Lekin phir bhi kuch baatein jaise ki exact pricing structure aur ongoing support ke conditions puri tarah clear nahi thi. Practical point of view se, mujhe lagta hai ki agar yeh sab thoda aur straightforward hota toh decision lena aur easy ho jata. Bas yehi cheez thodi disappointing thi kyunki overall, process smooth lag raha tha but clarity mein thoda room tha. Ye sab kar ke meri expectation ke against ek mixed feeling thi, par poora experience waste nahi tha.

    Chhaya BansalBihar, IndiaExperience: Published:
    ShareReport
About verification labels
Verified purchase
The reviewer's payment for a named WFHI plan was matched to a WFHI record.
Verified customer
The reviewer's registered phone number or email was matched to a WFHI customer record.
Verified interaction
The reviewer was matched to a WFHI enquiry or support interaction, but not to a completed purchase.
Evidence reviewed
The reviewer supplied supporting evidence privately and it was reviewed by WFHI. The evidence itself is never published.
Unverified experience
The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Need help with a problem?

If something needs resolving, use our complaints process. You can still leave a review as well.

Raise an issue →

Share your experience

Positive or critical, you can share your experience with WFHI.

Write a review →Read the review policy