Frustrating daily usage with just a few bright spots
Initially, I was optimistic about the software and the onboarding went without many issues, which was a plus. However, as I used the calling tools and dialer day to day, I regularly encountered performance issues that made the workflow frustrating. The database feature was adequate but felt clunky and not intuitive for how I wanted to organize my information. On the bright side, the automatic updates did not disrupt my work and kept the software current, which I appreciated. Support was reactive but slow, which meant delays when I needed assistance. The sign-up and payment process was straightforward and didn't add to the hassle. Overall, while some parts of the system worked fine, the daily operational challenges often left me doubting the value it added to my remote workflow management.